McDonald's

Reviews

• JV

  Jacob Vail

  Apr 2, 2026
  2.0
  Would not reccomend this location unless your strictly using the drive thru and even then, expect to wait longer than usual. Youre only option in the lobby is to use the kiosk or the employees just stand in the kitchen staring at you instead of taking your order. No complaints about the food, its McDonald's, just a big lack in service.
• TJ

  Tony Jones

  Apr 1, 2026
  5.0
  Great
• JO

  juan “JJOMNT” olvera

  Mar 14, 2026
  4.0
  One of the better McDonald's in the Des Moines area
• CS

  Cody Shipley

  Feb 20, 2026
  1.0
  When I used the mobile app it didn’t take the McDouble. The meal didn’t come up on the screen as the guy said to just pull around while I waited 5 minutes between windows I noticed it not on my receipt, so I asked at the window if I could pay for it. I was told I had to drive around to order it instead so I just passed just to wait 7 more minutes for my food right there at the window. Then as I was pulling away, I noticed they only put 1 of 4 fries in the bag. When opening the fish sandwich it’s missing half the ingredients and has what looks like mold on the bun. I can’t just go inside and ask them to fix it because I have my kids in the vehicle so now not only did I not get to order a McDouble but I’m also missing my fries with all but one meal. On top of all of it they didn’t say sorry and told me I need to drive all the way back to deal with it. I go to this McDonald’s frequent but needless to say I won’t be anymore
• FM

  Fernanda Milla

  Feb 20, 2026
  1.0
  Last night I went to McDonald's an hour before closing time and they refused to serve me, even though I called the drive-thru. They didn't bother to help me; they served other cars instead. The customer service is terrible, and it's not just this once; the night shift workers never provide good service.

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