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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.0
(199 reviews)

Business Details

2416 University Ave, Des Moines, IA
50311, United States
(515) 271-5566

About

Sandwich Restaurant

Location

Jimmy John's
2416 University Ave, Des Moines, IA
50311, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

3.0
199 reviews
5 stars
72
4 stars
22
3 stars
14
2 stars
14
1 star
77
  • JD
    Joseph Donofro
    Apr 2, 2026
    1.0
    Maybe the worst Jimmy Johns I've ever been to. The staff are a joke. I don't even know if one of the guys worked here. When I got to the counter I waited a couple of minutes before someone even noticed I was there because they were in the back selecting the music to listen to. No one said hello to me or the other person who entered. And forget freaky fast. I waited at least 10min. I was one of 2 people in the restaurant...
  • DB
    Daniele Brooks
    Mar 20, 2026
    2.0
    I normally have decent service with Jimmy John's but today was a different story. I placed an order around 12:50 for delivery and it was delivered around 1:30, however, it was someone else's order! I tried calling the store 17 times to let them know and see if my actual order could be delivered still. No one ever picked up. I called corporate to see if they could connect me to the store, which they said they couldn't. This would've been a fairly easy fix if someone had just answered the phone, but nope! My real order was eventually delivered a few hours later, but I could tell it had been sitting out for a while and I had already found something else to eat by then. What's the point in having a phone number if it's not in use?
  • TC
    Tracey Cox
    Feb 26, 2026
    4.0
    First time there. 3 girls working were good working together and attentive to people coming in and getting orders out quickly as could. Got home and food was great. Thank you and you girls rock.
  • BB
    Blegh
    Jan 18, 2026
    1.0
    First and last time I'll ever go to this location. All the workers seemed like they had no idea what they were doing. I ordered a Country Club but the sandwich I got literally only had a few slices of ham and cheese, nothing else. When I went up to get the right sandwich the blonde lady looked at me like I just killed her dog. She them made me a different sandwich that consisted of bread and 2 slices of beef, that's it.
  • JH
    Joe H.
    Jan 5, 2026
    1.0
    The staff here are some of the most inconsiderate people I have ever met. Went last night and only one person was working. Waited 5+ minutes for us to even be addressed. The person working spoke so quietly I couldn’t even hear him. I simply asked “what did you say” and he freaked out. Didn’t even place an order. Would avoid this place like the plague

Brand Certified Facts from Jimmy John's

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Certified April 05, 2026Yext Knowledge Graph
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