Wingstop

3.4
557 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Des Moines E. 14th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
521 E. 14TH ST., Des Moines, IA
50319, United States

Hours

Reviews

3.4
557 reviews
5 stars
268
4 stars
59
3 stars
29
2 stars
31
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising staff for friendliness and helpfulness, while others report rudeness and confrontational behavior.

Food Quality

Food quality is often praised for being fresh and flavorful, but there are numerous complaints about incorrect orders and inconsistency in preparation.

Cleanliness

Many reviews highlight poor cleanliness standards, including dirty bathrooms and unkempt dining areas, which detracts from the overall experience.

Order Accuracy

A significant number of customers reported issues with order accuracy, including missing items and incorrect food being served.

Management Response

Some customers noted positive interactions with managers who addressed issues, while others experienced unprofessional behavior from management.
  • OB
    olivia bennett
    2 days ago
    5.0
    Micheal was the person to take an order even when it was super packed and busy he kept business going and did a great job. We got everything we ordered and the food was good.
  • BM
    Brianna McGruder
    Jan 5, 2026
    5.0
    Loved the service, food was pretty quick and workers are always trying their best whenever I’m in!
  • DK
    Dillon Krueger
    Jan 4, 2026
    5.0
    Fast service and great food! Mike greeted me with great vibes and service. Definitely recommend trying out this location!
  • AG
    Austin Gilbert
    Jan 2, 2026
    1.0
    The worker who gave me my order litterly gave me hard time and was very confrontational to me for not leaving a tip for my pickup order that I picked up myself and pre paid for. Does he not know that this isint even an option on the app? What a strange experience… will never come back again.
  • BM
    Bony Montes
    Dec 25, 2025
    1.0
    I had to wait about an hour for my order and even then they gave me the wrong order. Then I called this place to pick up my order later and they never answered the phone. Since I was craving some wings, I didn't cancel my order and had to wait. If you're a customer in a hurry, you'd better look for another place; the service is very slow.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.