When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Des Moines E. 14th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customer service experiences are inconsistent, with some praising staff for friendliness and helpfulness, while others report rudeness and confrontational behavior.
Food Quality
Food quality is often praised for being fresh and flavorful, but there are numerous complaints about incorrect orders and inconsistency in preparation.
Cleanliness
Many reviews highlight poor cleanliness standards, including dirty bathrooms and unkempt dining areas, which detracts from the overall experience.
Order Accuracy
A significant number of customers reported issues with order accuracy, including missing items and incorrect food being served.
Management Response
Some customers noted positive interactions with managers who addressed issues, while others experienced unprofessional behavior from management.
OB
olivia bennett
2 days ago
5.0
Micheal was the person to take an order even when it was super packed and busy he kept business going and did a great job.
We got everything we ordered and the food was good.
BM
Brianna McGruder
Jan 5, 2026
5.0
Loved the service, food was pretty quick and workers are always trying their best whenever I’m in!
DK
Dillon Krueger
Jan 4, 2026
5.0
Fast service and great food! Mike greeted me with great vibes and service. Definitely recommend trying out this location!
AG
Austin Gilbert
Jan 2, 2026
1.0
The worker who gave me my order litterly gave me hard time and was very confrontational to me for not leaving a tip for my pickup order that I picked up myself and pre paid for. Does he not know that this isint even an option on the app? What a strange experience… will never come back again.
BM
Bony Montes
Dec 25, 2025
1.0
I had to wait about an hour for my order and even then they gave me the wrong order. Then I called this place to pick up my order later and they never answered the phone. Since I was craving some wings, I didn't cancel my order and had to wait. If you're a customer in a hurry, you'd better look for another place; the service is very slow.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Des Moines E. 14th St?
Wingstop Des Moines E. 14th St is open daily from 10:00 AM to 1:00 AM for pickup, delivery, and takeout.
Does Wingstop Des Moines E. 14th St offer delivery services?
Yes, Wingstop offers delivery including same-day and no-contact delivery options.
Where is Wingstop Des Moines E. 14th St located?
Wingstop is located at 521 E. 14TH ST., Des Moines, IA 50319, USA.
Can I order Wingstop online for carryout or delivery?
Yes, you can order online for carryout or delivery via Wingstop's website or mobile apps.
What kinds of chicken wings does Wingstop offer?
Wingstop offers classic, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What payment options are accepted at Wingstop Des Moines E. 14th St?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a drive-through available at this Wingstop location?
No, the Wingstop on E. 14th St does not have a drive-through service.
Are there any nearby landmarks or attractions to Wingstop on E. 14th St?
Yes, the East 14th fountain is a nearby landmark you can visit before or after enjoying your meal.
What other dining options are near Wingstop on E. 14th St?
Nearby dining options include Quiznos sandwich shop and Tasty Tacos Mexican restaurant, offering variety if you want to explore different flavors in the area.
Are there services near Wingstop that could be useful when visiting?
Yes, there are Sprint mobile phone stores for tech needs, and LibertyX Bitcoin ATM if you need quick cash or cryptocurrency services nearby.