Wingstop

3.3
861 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Des Moines Merle Hay Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
3803 Merle Hay Rd., Des Moines, IA
50310, United States

Hours

Reviews

3.3
861 reviews
5 stars
350
4 stars
104
3 stars
80
2 stars
77
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some employees praised for their friendliness and helpfulness, while others were reported as rude and dismissive.

Food Quality

While many customers enjoyed the wings and sides, there were several complaints about food being cold, overcooked, or incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including unsanitary conditions and employees not following hygiene practices.

Management Response

Some customers appreciated the proactive response from management in addressing complaints, while others felt management was unhelpful or dismissive.
  • NJ
    Natalie J
    3 days ago
    5.0
    Service was amazing. Their current employees are best of the best. Nothing to complain, food was good too.
  • DF
    Dave Friel
    Dec 30, 2025
    5.0
    My go to place for wings. Sometimes there is a wait. But worth it. Love the parmesan dusted fries as well. Very tasty.
  • DT
    Deanna Thomas
    Dec 30, 2025
    1.0
    While waiting for our food we went to take our kids to the bathroom as we came from the restroom area only to see two employees fighting with each other one employee was bullying the other one as we was watching we seen the employee hit the other employee twice they kept it going in front of my kids and scaring them so I asked the man to take it in the back to the office because he was scaring my kids so he turned around and started snapping at me so we went round and round whit exchange of words because he was being very disrespectful in a public place while he is working.
  • JE
    jacquelyn e
    Dec 21, 2025
    4.0
    Cajun wings are my favorite. Always delicious and the dudes working are always nice.
  • SM
    Stormie Michael
    Dec 17, 2025
    5.0
    12/17/25 3:30 team were so wonderful, full of energy and excitement and even better my food came out hot and tasty. Never had a better experience at a wing stop then this!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.