Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,092 reviews
5 stars
391
4 stars
218
3 stars
168
2 stars
98
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the food while others complained about cold items, incorrect orders, and overall poor preparation.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Management Concerns
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of leadership during busy times.
- LGLuis Antonio Galvan GamiñoDec 28, 20251.0Las personas parece q estan molesta atienden de una forma enojada sobretodo en la mañana un señora de lentes ya un poco mayor entiendo la edad pero hasta refunfuniaba de coraje por hacerme atendido además el baño es al demasiado sucio yo no se como pueden tener restaurant de comida con un baño tan sucio hasta al entrar el olor y la mueren en el suelo se pega en la planta del zapato no tome fotos porque m daba asco después verlas pero si regreso ahi tomate fotos para q vean q no es broma
- BGBreanna GustafsonOct 29, 20251.0They weren't open at 9:45am on Wednesday When the stores opens at 9am Oct 29th 25 no one in the store.
- BBBarb BrundidgeOct 28, 20252.0Service was slow. I normally love their Chili but today it was mostly juice. They didn't even have crackers!!
- DTDorothy TaylorOct 22, 20255.0Love me some kids meal from Wendy's
- MWMichael WatersOct 16, 20251.0Ordered a double with cheese. Only missing the cheese, lettuce, tomato, mayo, onion and it was a single. Since no one was in the drive thru and they already had my money I couldn't drive off like the last 3 times I went there. Lucky I only had to wait 20 minutes. No going back, ever. Close it, like the SW 9th location, same service...
Frequently Asked Questions About Wendy's
Is S.E. 14th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 4901 S. E. 14th Street, Des Moines, IA?
The drive-through at this Wendy's is open daily from 8:00 AM to 11:00 PM.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app available on the App Store or online at order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on S.E. 14th Street?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is this Wendy's location currently open?
Yes, this Wendy's location is currently open and ready to serve customers.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via the Wendy's Customer Satisfaction Survey online, through their Customer Care Live Chat, or call the location directly at (515) 285-8823.
Are there any nearby places I can visit before or after dining at Wendy's?
Nearby places include Walmart Grocery Pickup and Walmart Pharmacy for convenience shopping, Hannah's Nails or Andy's Nails for beauty services, and The Laundry Place if you need laundry services.
Can I visit other dining spots near Wendy's on S.E. 14th Street?
Yes, nearby dining options include Jimmy John's sandwich shop and IHOP for breakfast and brunch.
Are there entertainment or shopping options near this Wendy's?
Yes, Game Stop and Southdale Des Moines - GameStop offer video games and entertainment, while Payless ShoeSource provides shoe shopping.
What are some health-related services near the Wendy's location?
Nearby health services include Aspen Dental, Oak Street Health Jordan Park Primary Care Clinic, Motto Clear Aligners, Dr. Mohamed Humad MD, and Eyemart Express for eye care.