Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,091 reviews
5 stars
391
4 stars
218
3 stars
168
2 stars
98
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
Cleanliness
While some customers noted clean dining areas, others reported unsanitary conditions, particularly in restrooms and food preparation areas.
- BGBreanna GustafsonOct 29, 20251.0They weren't open at 9:45am on Wednesday When the stores opens at 9am Oct 29th 25 no one in the store.
- BBBarb BrundidgeOct 28, 20252.0Service was slow. I normally love their Chili but today it was mostly juice. They didn't even have crackers!!
- DTDorothy TaylorOct 22, 20255.0Love me some kids meal from Wendy's
- KMKhloe MasonOct 17, 20251.0Very rude while taking my order for DoorDash and would not let us remake it bc someone else had picked up the order
- MWMichael WatersOct 16, 20251.0Ordered a double with cheese. Only missing the cheese, lettuce, tomato, mayo, onion and it was a single. Since no one was in the drive thru and they already had my money I couldn't drive off like the last 3 times I went there. Lucky I only had to wait 20 minutes. No going back, ever. Close it, like the SW 9th location, same service...
Frequently Asked Questions About Wendy's
Is S.E. 14th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Des Moines, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Des Moines, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 285-8823.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S.E. 14th Wendy’s serve breakfast?
Yes, this Wendy’s location in Des Moines, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 4901 S. E. 14th Street, Des Moines, IA?
The drive-through at this Wendy's is open daily from 8:00 AM to 11:00 PM.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app available on the App Store or online at order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on S.E. 14th Street?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is this Wendy's location currently open?
Yes, this Wendy's location is currently open and ready to serve customers.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via the Wendy's Customer Satisfaction Survey online, through their Customer Care Live Chat, or call the location directly at (515) 285-8823.
Are there any nearby places I can visit before or after dining at Wendy's?
Nearby places include Walmart Grocery Pickup and Walmart Pharmacy for convenience shopping, Hannah's Nails or Andy's Nails for beauty services, and The Laundry Place if you need laundry services.
Can I visit other dining spots near Wendy's on S.E. 14th Street?
Yes, nearby dining options include Jimmy John's sandwich shop and IHOP for breakfast and brunch.
Are there entertainment or shopping options near this Wendy's?
Yes, Game Stop and Southdale Des Moines - GameStop offer video games and entertainment, while Payless ShoeSource provides shoe shopping.
What are some health-related services near the Wendy's location?
Nearby health services include Aspen Dental, Oak Street Health Jordan Park Primary Care Clinic, Motto Clear Aligners, Dr. Mohamed Humad MD, and Eyemart Express for eye care.