Wendy's

3.5
1032 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
850 East Euclid, Des Moines, IA
50316, United States

Hours

Reviews

3.5
1,032 reviews
5 stars
365
4 stars
226
3 stars
167
2 stars
81
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespect.

Food Quality

Numerous reviews mentioned cold, improperly cooked, or incorrect food orders, leading to dissatisfaction.

Management Issues

Feedback indicated problems with management, including lack of support for staff and poor handling of customer complaints.

Speed of Service

While some customers experienced fast service, many others reported long wait times and slow service, especially during busy hours.

Cleanliness

Several reviews noted cleanliness issues within the establishment, including dirty dining areas and unsanitary conditions.
  • TH
    Tyler Hepworth
    Nov 15, 2025
    1.0
    100% got food poisoning from a Dave's double and a fry. I'm not even sure how unsanitary somewhere has to be in order for you to give someone food poisoning with a simple burger. The only thing that they should have even cooked was the meat patties, So I don't know if they are not storing their meat properly or they're not washing their vegetables properly or they're not washing their hands properly I don't know, but I've never been in so much pain from eating a burger before. I'm making this review 3 days later and I'm still having problems. Go to Hardee's down the road
  • VW
    Vonne W
    Nov 12, 2025
    2.0
    Nuggets were different Didn't like them. Chili unflavored
  • SS
    Super Stacie1.11
    Nov 5, 2025
    1.0
    Im giving this Wendys location 1 out of 5 stars rating. My visit here was a fast food catastrophe. I arrived 45 mins before closing. Went thru drive thru and upon ordering was told I had to create a mobile order to order my food. Doing this required me to pull out of line, download Wendy's app, create profile, and place mobile order. In total 20 minutes of my life I'll never get back. After getting the order placed, pulled back thru drive thru delt with staff that was very rude. Got my food and it was no surprise that it was craptastic too. Fries were rubber, burger was topped w a wet bun, and nuggets were dry. However, I highly recommend the pre packaged dipping sauces and the soft drinks as they were the best parts of my meal. Maybe Wendy's was just having a bad day...hope they get it figured out. I'll try them again in 6 months and see.
  • BB
    Bruce
    Oct 28, 2025
    3.0
    Typical fast food with employees that don't care
  • AP
    Andrea Pennock
    Oct 25, 2025
    1.0
    Food was made when I ordered it from grubhub. Fries were ice cold and the meat was like eating an a burger that was rubbed in charcoal and then thrown on the floor.

Frequently Asked Questions About Wendy's

Is East Euclid Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.