Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Des Moines, IA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Des Moines, IA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,067 reviews
5 stars
359
4 stars
271
3 stars
180
2 stars
91
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect sandwich orders.
Cleanliness
Several reviews mentioned dirty facilities, including restrooms and dining areas, contributing to a negative dining experience.
Order Accuracy
Multiple customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
Speed of Service
Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, impacting their overall experience.
- DEDeborah EcklundOct 15, 20252.0Didn't eat here, because drive thru staff didn't have their act together & waited too long, so we left
- AAAlexandraOct 10, 20253.0Great food. Always hot and delicious when thry get your order right. I ordered the Asiago chicken and recieved a basic crispy chicken with no asiago cheese or bacon on it. When I called the store back they refused to fix it saying they gave us the right sandwhich .. I wouldnt be calling if I had recieved the right sanwhich ...
- JPJackson PittardSep 27, 20251.0Took 30 minutes to order at all. No line. Made me 2 hours late to homecoming.
- AMandrew mcbrideSep 1, 20253.0I don't ever give 5 stars. Help could be more professional
- JMJess MatsenAug 24, 20253.0Ok not the Wendy's it use to be.
Frequently Asked Questions About Wendy's
Is Merle Hay Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Des Moines, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Des Moines, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 270-0771.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Merle Hay Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Des Moines, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Merle Hay Road in Des Moines?
The drive-thru is open every day from 8:00 AM to 11:00 PM.
Does Wendy's at 4935 Merle Hay Road in Des Moines serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I get delivery from the Wendy's on Merle Hay Road?
Yes, delivery is available through Wendy's app or order.wendys.com by entering your delivery address.
What are the dining options at Wendy's in Des Moines?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services.
How can I contact Wendy's at Merle Hay Road for questions or feedback?
You can call (515) 270-0771 or visit Wendy's Contact page to provide feedback or reach their Customer Care team.
Where can I find the menu and pricing for Wendy's on Merle Hay Road?
Menu and pricing can be viewed at https://order.wendys.com by selecting this location.
Which nearby hotels are close to Wendy's at 4935 Merle Hay Road, Des Moines?
Nearby hotels include Quality Inn & Suites Des Moines - Merle Hay Road, Quality Inn & Suites, Days Inn by Wyndham Des Moines Merle Hay, Holiday Inn and Suites Des Moines Northwest, and Ramada by Wyndham Des Moines Tropics Resort and Conference Center.
Are there any convenience stores or gas stations near Wendy's on Merle Hay Road?
Yes, nearby options include Kwik Trip, Stop N Go, and Tobacco Outlet Plus Grocery for convenience shopping and fuel.
What entertainment or dining options are near Wendy's at Merle Hay Road?
Nearby you can enjoy BG Bar (a bar and dance club), Boss' Comedy Club, Bennigan's On Merle Hay (Irish pub and restaurant), Castaways Bar & Grill (seafood restaurant), and Boss' Pizza & Chicken.