Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Des Moines, IA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Des Moines, IA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,073 reviews
5 stars
361
4 stars
272
3 stars
181
2 stars
91
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, with several customers expressing disappointment in the quality.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and messy dining areas noted by multiple customers.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, contributing to dissatisfaction.
- MDMike DDec 22, 20255.0The young lady working the drive thru window on 12/22/25 around 8:30pm deserves a raise. She was super nice and accommodating of my special request for my order.
- CBCatherine BechtlerDec 17, 20254.0It was ok
- MPMemphis P (Mr P)Nov 26, 20251.0The customer service was unsatisfactory, and the food presentation was unappealing. I will no longer be frequenting this establishment; fortunately, the Grand Avenue location offers superior food quality and customer service.
- NNNathanNov 22, 20251.0Worst ever. My fry contain was half full drink 3/4 full. I was the only customer the entire time and still. Double dave burgervwas a double downer. It was flat and ultra covered in grease alond with only 1.5 patties if that. What happened man? This brand used to be awesome!!??!!?? I want to write the company about the experience I had for FIFTEEN DOLLARS FOR MYSELF
- SHShane HayesNov 19, 20255.0We eat here frequently. They are often under staffed but have never once under performed. Super polite staff. Food is always hot and fresh. Lobby has always been clean.
Frequently Asked Questions About Wendy's
Is Merle Hay Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Merle Hay Road in Des Moines?
The drive-thru is open every day from 8:00 AM to 11:00 PM.
Does Wendy's at 4935 Merle Hay Road in Des Moines serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I get delivery from the Wendy's on Merle Hay Road?
Yes, delivery is available through Wendy's app or order.wendys.com by entering your delivery address.
What are the dining options at Wendy's in Des Moines?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services.
How can I contact Wendy's at Merle Hay Road for questions or feedback?
You can call (515) 270-0771 or visit Wendy's Contact page to provide feedback or reach their Customer Care team.
Where can I find the menu and pricing for Wendy's on Merle Hay Road?
Menu and pricing can be viewed at https://order.wendys.com by selecting this location.
Which nearby hotels are close to Wendy's at 4935 Merle Hay Road, Des Moines?
Nearby hotels include Quality Inn & Suites Des Moines - Merle Hay Road, Quality Inn & Suites, Days Inn by Wyndham Des Moines Merle Hay, Holiday Inn and Suites Des Moines Northwest, and Ramada by Wyndham Des Moines Tropics Resort and Conference Center.
Are there any convenience stores or gas stations near Wendy's on Merle Hay Road?
Yes, nearby options include Kwik Trip, Stop N Go, and Tobacco Outlet Plus Grocery for convenience shopping and fuel.
What entertainment or dining options are near Wendy's at Merle Hay Road?
Nearby you can enjoy BG Bar (a bar and dance club), Boss' Comedy Club, Bennigan's On Merle Hay (Irish pub and restaurant), Castaways Bar & Grill (seafood restaurant), and Boss' Pizza & Chicken.