Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 640 Southwest 9th St in Des Moines. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported extremely long wait times, poor service, and rude staff interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of employees being rude and uncooperative.
Mixed Experiences
While some customers praised friendly staff and good service, these positive experiences were overshadowed by the overall negative feedback.
KM
Kurtis Miller
Nov 11, 2025
1.0
Literally never gets the order right even if it is just omitting corn chips. They do not answer their phone and they do not care about custom orders. Absolutely unacceptable store. Corporate needs to take a note.
CM
Cameron Mccanlies
Nov 2, 2025
1.0
Ordered Uber eats from here for convenience. And it took over an hour for my courier to get the food. I was in contact with the courier the whole time. And she said it was just super slow. Rolling burritos isn't hard...
AA
ArcTic
Oct 27, 2025
1.0
I don't really expect much from fast food but I wasn't able to even order their most famous drink which is the whole reason I went. I placed an online order and was stuck in the drive thru for 15 minutes with only 2 cars in front of me then I didn't even get everything I ordered and both my orders of chips with nothing but the crumbs from the bottom of the bag. Absolutely disgusted with this Taco bell.
GC
Gabi Cisar
Oct 27, 2025
1.0
My doordash driver told me he had to wait in the restaurant for over an hour and was sending me proof the whole time. He told me they were very disrespectful. I called the restaurant myself and the man on the phone was very polite, so I’m receiving mixed signals about this place.
MG
Megan Gerber
Oct 26, 2025
1.0
We made an order on their site. Over an hour later, we still didn't receive it. We had 3 people who were supposed to pick up our order (it kept getting reassigned). Eventually, the final person said that our order got picked up and the lady refused to make it again unless we ordered again. WE DID NOT RECEIVE OUR ORDER. How clear can that be? Two hours later, we had received no food and they will not answer our phone calls even though they are open until 2:00 AM supposedly.
If you only have 3 people working a busy shift, that's a problem. Do your job. Get more people. Serve the customers. It's not that hard. It's been a long, hard day, and we just wanted to stay home and eat Taco Bell. Never again will we order or visit this restaurant. Thanks!!!! :)
What are the drive-through hours at Taco Bell on Southwest 9th St in Des Moines?
The drive-through is open from 10:00 AM to 2:00 AM Monday, Tuesday, and Sunday; until 3:00 AM on Wednesday; until 4:00 AM on Thursday and Friday; and until 2:30 AM on Saturday.
Where is Taco Bell located in Des Moines?
Taco Bell is located at 640 Southwest 9th St, Des Moines, IA 50309, USA.
What types of payment does Taco Bell at 640 Southwest 9th St accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Taco Bell online for pickup or delivery from the Southwest 9th St location?
Yes, you can order online for pickup or delivery via their website or mobile app.
What kind of food and specialties does this Taco Bell offer?
They offer Tacos, Burritos, Combos, Dollar Cravings, Breakfast items, Drinks & Sweets, and Sides.
Does this Taco Bell location offer drive-through and dine-in options?
Yes, this location has both drive-through service and seating for dine-in customers.
Which nearby transit options can help me get to Taco Bell at 640 Southwest 9th St?
You can use the Des Moines Area Regional Transit (Dart) Schedule Information and Des Moines Metro Transit Authority bus stations nearby for convenient transit to Taco Bell.
Are there nearby fast food options close to this Taco Bell in Des Moines?
Yes, Subway is nearby if you're looking for additional fast food choices near the Taco Bell on Southwest 9th St.
What local services or shops are near Taco Bell on Southwest 9th St that I could visit before or after my meal?
Nearby you can find FedEx Office Print & Ship Center, Sherwin-Williams paint store, and Acme Tools hardware store, among others, for convenient errands.
Are there any nearby health or medical facilities close to Taco Bell at 640 Southwest 9th St?
Yes, Broadlawn's Cityville Clinic on SW. 9th Street and MercyOne Des Moines Home Health Supply are located nearby for your healthcare needs.