Taco Bell

3.2
883 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 640 Southwest 9th St in Des Moines. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
640 Southwest 9th St, Des Moines, IA
50309, United States

Hours

Reviews

3.2
883 reviews
5 stars
308
4 stars
138
3 stars
118
2 stars
68
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the restaurant, including dirty tables and restrooms.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed the food, others criticized it for being cold, poorly prepared, or lacking in quality.
  • WW
    Willy
    5 days ago
    1.0
    January 7th 5:44PM Order #153 Restaurant #030417 Pulled up to drive-up window, an employee was making monkey sounds at me looking me in the eye. Called manager when I got home. mismanaged and complete lack of respect in fact disrespect food going in garbage for fear of what they did to my tacos!
  • ND
    Not Displayed
    Jan 5, 2026
    1.0
    Spent $42 and got a luxe box. They burned every Taco chalupa and the cheesy dip. Went back a second time to get my order right and they were out of steak and chicken. They were out of Baja blast. This experience was horrible and I rated it one
  • AA
    Amber
    Jan 4, 2026
    5.0
    ✨The best Taco Bell in the Des Moines area✨
  • HM
    Hello It's me
    Dec 5, 2025
    1.0
    I cannot tell you how many times I have pulled into the drive-thru and they are too busy to take my order and ask me to come inside or wait for over an hour and never get my food driving up to the window here in employees yell at each other. Look. I know the restaurant business can be crazy but dang either shut it down or get it together. I frequent this route and this stop is out of convenience. And half the time I don't know if I'll be able to get any food LOL. At this point I just have to laugh or ask for some free Taco coupons if I can't get anything at that point. Give your crew more support please.
  • RR
    Roxanne
    Dec 1, 2025
    5.0
    I'm new to this area..I went their today it was clean the customer service was awesome..black young lady giving me recommendations I decided on this box..I ate a bite of steak burrito..it was so good..I don't normally eat out because I'm always disappointed..the taco bell in cedar rapids sucked so I stopped eating their..this one is on point..their was this homeless guy in their sitting eating..nice person..thanks for that..well done..this is my spot

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Southwest 9th St in Des Moines?

The drive-through is open from 10:00 AM to 2:00 AM Monday, Tuesday, and Sunday; until 3:00 AM on Wednesday; until 4:00 AM on Thursday and Friday; and until 2:30 AM on Saturday.

Where is Taco Bell located in Des Moines?

Taco Bell is located at 640 Southwest 9th St, Des Moines, IA 50309, USA.