Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local des Moines Subway® Restaurant at 3701 NE 14th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
326 reviews
5 stars
150
4 stars
80
3 stars
39
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rudeness and lack of attention.
Food Quality
Food quality received mixed reviews; while some customers enjoyed fresh and delicious meals, others complained about stale bread and poorly made sandwiches.
Cleanliness
The cleanliness of the store was noted positively by some, but others pointed out dirty tables and unsanitary conditions.
Order Fulfillment
Issues with order accuracy and fulfillment were common, including missing items and online orders not being ready.
Management Issues
Several reviews indicated problems with management, particularly regarding staffing levels and employee training.
- FFForkJan 3, 20261.0Do not go to this Subway location unless you want food poisoning rotted food asinine customer service and them negating your problem you had with your food and acting like it's you the customers fault. And when the food isn't rotted or tastes like it's been sitting for 7 days at room temperature they screw up your order. Unless you order in person where you watch them make your food The otherwise your foods screwed. Do not go to the Subway location it is the worst location I have ever been to and I will not be going back. Also to mention when you try to let management know that something is wrong or something happened they downplay it and once again act like it's the customer's fault not their employees and they do nothing. They take no accountability no responsibility for their food quality for their customer service nothing they are the most lousiest location I have ever been to do not go.
- MRM RDec 26, 20251.0I had to walk out because the Indian guy behind the counter was too busy talking on his cell phone to even acknowledge my existence. I waited 2 minutes, no other customers in the store and he couldn't even greet a customer. Pathetic non service
- ANArun NehraNov 15, 20255.0Amazing
- AAaden1396_ss armstrongOct 28, 20253.0Food used to be good kinda went down hill lots of better sub places out there Quiznos Jersey Mike's Jimmy John's much better
- LJLarry JamesSep 30, 20255.0Great subway my favorite location
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 3701 NE 14th St, Suite 111, Eastgate Plaza in Polk, Des Moines, IA 50316, US.
What are the operating hours of this Subway location?
The Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 9:00 PM.
Does this Subway offer delivery and in-store pickup services?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
What meal times are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Can I dine in at this Subway location?
Yes, the Subway restaurant serves dine-in customers.
Does this Subway restaurant provide catering services?
Yes, catering services are available at this Subway location.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/4410-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=4410&utm_campaign=evergreen-2020
What nearby restaurants can I visit around Eastgate Plaza?
Near Eastgate Plaza, you can find other eateries such as Domino's Pizza and Papa Murphy's Take 'N' Bake Pizza, offering a variety of dining options.
Are there beauty and wellness services close to this Subway location?
Yes, Foxy Nails & Tanning Salon and Belleza Princess Xalapa hair salon are nearby for your beauty and wellness needs.
What financial services are available close to this Subway restaurant?
Marine Credit Union and CoinFlip Bitcoin ATM are nearby, providing banking and cryptocurrency services respectively.