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Subway

3.7
(487 reviews)

Business Details

(515) 278-0556
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local des Moines Subway® Restaurant at 3605 Merle Hay Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3605 Merle Hay Road, des Moines, IA
50310, United States

Hours

Reviews

3.7
487 reviews
5 stars
233
4 stars
87
3 stars
52
2 stars
18
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

Inconsistent food quality was noted, with some customers receiving poorly made sandwiches or stale bread.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others reported unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and issues with online ordering were highlighted.

24-Hour Availability

The 24-hour service was appreciated by many, providing convenience for late-night customers.
  • JP
    J Page
    Feb 18, 2026
    5.0
    Subway is always a hit or miss. This time we managed to get away with a great sub, fresh bread, warm cookies along with fast and friendly service.
  • CM
    Carter Martin
    Feb 14, 2026
    5.0
    The guy serving was incredibly nice and it was a great experience.
  • LR
    Lucky Randhawa
    Jan 27, 2026
    5.0
    Great
  • EE
    EnjoyWhtUpay4
    Jan 10, 2026
    5.0
    Pick up order. Order ready. Order made as I ordered 👌🏾 Enjoyed the meal.
  • JJ
    Jessica
    Jan 1, 2026
    5.0
    A 24 HR SUBWAY LIIIIKKKKEEEE WHHAAAAATTT? I thought for sure we'd be driving there for nothing as it was new years 3am. So imagine my surprise when not only was it open but they have a drive thru???? Why have I never EVER seen a subway open after like 8pm till now n I'm 43 years old! 👀

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Des Moines?

The Subway restaurant is located at 3605 Merle Hay Rd, Polk, Des Moines, IA 50310, USA.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner meals.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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