Subway

3.7
290 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local des Moines Subway® Restaurant at 1407 Buchanan Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1407 Buchanan Street, des Moines, IA
50316, United States

Hours

Reviews

3.7
290 reviews
5 stars
138
4 stars
48
3 stars
31
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, incorrect orders, and food safety concerns.

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty areas and unsanitary conditions.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, feeling they were smaller than expected for the price.

Operational Issues

Frequent complaints about operational inefficiencies, including long wait times, incorrect orders, and lack of available ingredients.
  • SL
    shaylah lou
    Nov 7, 2025
    2.0
    I can’t say much about the place as this is my first time coming to this location since high school but I ordered two spicy Italian footings and my order did not have the correct cheese nor was it toasted, I haven’t even checked my bfs sandwich yet :| pls check and make sure you’re following the instructions printed on our to go receipts. Kinda bummed Update: upon my bfs return home from work we’ve come to find that his sandwich was also not correct. Being someone who previously worked at a subway and having all directions printed out for you to follow and not getting either sandwich correct is above and beyond for not following instructions, very disappointed.
  • CC
    Connie Canales
    Sep 15, 2025
    1.0
    Asked for a little salt and pepper and put so much salt on that it burnt my tongue.
  • SA
    Sky Anderson
    Sep 7, 2025
    1.0
    Never again. I spent $30 on 2 protein bowls, and they are barely half full. It’s just not the standard portion of meat or veggies. I asked for more veggies and they barely added anything. Maybe they’re trying to cut portions to increase profits, but these things should be standard across the franchise. I won’t waste my time of money going back.
  • CW
    Chad Walvatne
    Aug 27, 2025
    1.0
    Today they charged $9.57 for a six inch sub. When I said that's the combo price they said no just sandwich, when I tried to show them on the board they just said that's the price and wouldn't give me the rest of my change. The other thing, the bread was not fresh, and was hard as a rock. I will never go back and give the chance to rip me off.
  • SB
    shannon bly
    Aug 6, 2025
    4.0
    Everything was clean and the food was pretty good but the 2 guys at the counter were rushing me to get my Orders done I have 6 sandwiches and one of the sandwiches didn't get my green peppers toasted with the bun liken asked for but had the guy not trying to rush me through so badly he would have gotten it correct im sure. But this store is 24 hrs kinda rare for any store to b open 24 hr since covid so thats another plus as well

Frequently Asked Questions About Subway

What is the address of this Subway restaurant?

The Subway restaurant is located at 1407 Buchanan Street, Polk, Des Moines, IA 50316, USA.

What types of meals are served at Subway on Buchanan Street?

This Subway serves breakfast, lunch, and dinner.