Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local des Moines Subway® Restaurant at 1407 Buchanan Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
293 reviews
5 stars
139
4 stars
48
3 stars
31
2 stars
19
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unhelpful responses to complaints.
Food Quality
Customers frequently reported issues with food quality, such as stale bread, incorrect sandwich fillings, and inadequate portion sizes.
Cleanliness
While some customers noted cleanliness, others reported dirty areas and unsanitary conditions, particularly regarding food preparation and restrooms.
Order Accuracy
Many reviews mentioned problems with order accuracy, including missing ingredients and incorrect sandwich preparations.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and good food, indicating some customers had satisfactory experiences.
- SRShannen RuloDec 11, 20251.0They won't remake or replace your food unless you go next door to oasis to speak to the owner. I received 3 pieces of green pepper on my 15 dollar foot long sub ordered extra cheese and only got three half slices and charged two extra dollars for it. Refused to replace my sub untll we went next door to tell his boss.
- SLshaylah louNov 7, 20252.0I can’t say much about the place as this is my first time coming to this location since high school but I ordered two spicy Italian footings and my order did not have the correct cheese nor was it toasted, I haven’t even checked my bfs sandwich yet :| pls check and make sure you’re following the instructions printed on our to go receipts. Kinda bummed Update: upon my bfs return home from work we’ve come to find that his sandwich was also not correct. Being someone who previously worked at a subway and having all directions printed out for you to follow and not getting either sandwich correct is above and beyond for not following instructions, very disappointed.
- CCConnie CanalesSep 15, 20251.0Asked for a little salt and pepper and put so much salt on that it burnt my tongue.
- SASky AndersonSep 7, 20251.0Never again. I spent $30 on 2 protein bowls, and they are barely half full. It’s just not the standard portion of meat or veggies. I asked for more veggies and they barely added anything. Maybe they’re trying to cut portions to increase profits, but these things should be standard across the franchise. I won’t waste my time of money going back.
- CWChad WalvatneAug 27, 20251.0Today they charged $9.57 for a six inch sub. When I said that's the combo price they said no just sandwich, when I tried to show them on the board they just said that's the price and wouldn't give me the rest of my change. The other thing, the bread was not fresh, and was hard as a rock. I will never go back and give the chance to rip me off.
Frequently Asked Questions About Subway
What is the address of this Subway restaurant?
The Subway restaurant is located at 1407 Buchanan Street, Polk, Des Moines, IA 50316, USA.
What types of meals are served at Subway on Buchanan Street?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway location?
Customers can order in-store, use curbside pickup, or have their food delivered.
Does this Subway offer catering services?
Yes, Subway at 1407 Buchanan Street provides catering services.
Is there a drive-through available at this Subway?
Yes, this Subway has a drive-through service.
Can customers dine inside this Subway restaurant?
Yes, the location serves dine-in customers.
What are the operating hours for this Subway location?
This Subway is open 24 hours every day, from Monday to Sunday.
Where can customers find an ATM or currency exchange near Subway on Buchanan Street?
Nearby Coinsource locations offer ATMs and currency exchange services convenient for Subway customers.
Are there any local spots to grab a drink near this Subway?
Oasis Wine and Spirits, a nearby wine bar, is great for grabbing a drink before or after your Subway meal.
What nearby community services or activities might be of interest to visitors at this Subway?
The Boys & Girls Clubs of Central Iowa is nearby, offering youth programs; also, East DM Scarlet Lightning Swimming provides recreational swimming activities.