Subway

3.9
265 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local des Moines Subway® Restaurant at 4226 Fleur Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4226 Fleur Dr, des Moines, IA
50321, United States

Hours

Reviews

3.9
265 reviews
5 stars
141
4 stars
49
3 stars
24
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Order Fulfillment

Many customers experienced issues with order accuracy and delays, particularly with online orders not being ready on time.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty tables and a lack of proper hygiene from staff.

Food Quality

Customers reported inconsistent food quality, with complaints about stale bread and missing ingredients.

Staffing Issues

Frequent mentions of being understaffed during busy times led to long wait times and poor service experiences.
  • BP
    Becky Graham Palmer
    Nov 6, 2025
    2.0
    The last three times I’ve stopped by this location they have had a sign up saying temporarily closed. I don’t know what the reason was for the other two times were, but today there was a guy standing outside saying that the worker cut her finger really bad and locked the doors until she could get it taken care of. They should have more people working there at that location to prevent closures
  • PR
    Pamela Reed
    Aug 4, 2025
    5.0
    Always friendly, always delicious! Melinda did a wonderful job crafting my sandwiches and helped me have a better day by being so nice.
  • CK
    Corey Kline
    Jul 27, 2025
    3.0
    Placed my order in the app, and when I arrived the only person there was busy and behaved behind. He apologized several times as he was out of product and from another store normally, so was trying to fill orders and find missing product (which he was unable to). This meant that one of the sandwiches we ordered could not be made. Again the guy there was very friendly and tried his best to make the best our of a bad experience.
  • HH
    hah hah
    Jul 27, 2025
    1.0
    Missing half my order this location sucks
  • AB
    Adeline Brown
    Jun 27, 2025
    1.0
    This was the rudest customer service I’ve had in a long time. There was one lady working and did not say anything when we went to order. Not even hi. She just stood there. They were missing condiments that are essential to subway sandwiches and she cut the sandwiches terribly. Also none of the tables were clean and she had no name tag on. There needs to be a change in management and employees here.

Frequently Asked Questions About Subway

Where is Subway located in Des Moines?

Subway is located at 4226 Fleur Dr, Polk, Des Moines, IA 50321, USA.

What are the operating hours of Subway at 4226 Fleur Dr?

Subway is open Monday 10:00-17:00, Tuesday to Friday 10:00-19:00, and Saturday to Sunday 10:00-17:00.