Papa Johns Pizza

3.3
300 reviews
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Business Details

911 42ND ST, Des Moines, IA
50312, United States
(515) 274-4949
https://locations.papajohns.com/united-states/ia/50312/des-moines/911-42nd-st?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Des Moines, IA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Des Moines pizza for any occasion. Call us for pizza delivery in Des Moines or stop by 911 42ND ST for carryout to order the best pizza in Des Moines, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
911 42ND ST, Des Moines, IA
50312, United States

Hours

Reviews

3.3
300 reviews
5 stars
124
4 stars
43
3 stars
24
2 stars
16
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery and carryout, with many experiencing incorrect orders and poor customer service.

Food Quality

While some customers praised the pizza for being delicious and hot, others complained about greasy pizzas, incorrect toppings, and unsanitary conditions.

Staff Behavior

Feedback varied on staff interactions, with some noting friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect specifications.
  • JD
    Joy Daley
    Dec 22, 2025
    5.0
    Fast n delicious
  • GG
    Gabe
    Dec 11, 2025
    1.0
    These people take forever
  • DH
    Deann Hunt
    Dec 1, 2025
    5.0
    This is my preferred location. What a deal tonight for a large, any number of toppings for $9.99. They did a great job making my thin crust pizza loaded with veggies & 2 meats. Staff does a great job. Thanks Papa John's for the great deal!
  • CC
    Collin
    Oct 2, 2025
    1.0
    The pizza was a complete pool of grease and the cheese fell off the pizza. Go to dominos for better and cheaper pizza.
  • DD
    Derek
    Sep 25, 2025
    1.0
    This location should be ashamed of themselves. I’m seeing a reoccurring theme taking place at this location. I ordered 2 pizzas and breadsticks and it took over an hour for the food to arrive to my location. Come to find out they brought the wrong order. They did not remake our food and just brought our old cold food to us after they retrieved the correct order. I called and asked what was going on and how frustrating this is. The manager just goes it happens and everybody is waiting long times for pizza. I would not bother ordering here until better training practices or management is running this location. Terrible customer service who acted like it’s acceptable to have over an hour wait time and errors made.
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Frequently Asked Questions About Papa Johns Pizza

What are the Papa Johns Pizza delivery hours in Des Moines, IA?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

What time can I pick up my order from Papa Johns Pizza?

Takeout is available from 10:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 1:30 AM on Fridays and Saturdays.