Panera Bread

4.0
838 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Des Moines is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
4519 Fleur Drive, Des Moines, IA
50321, United States

Hours

Reviews

4.0
838 reviews
5 stars
437
4 stars
174
3 stars
93
2 stars
54
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some enjoyed the soups and salads, while others found the sandwiches lacking in ingredients and flavor.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food received.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean and having a pleasant atmosphere, with some positive mentions of friendly staff.

Inconsistent Experience

Frequent complaints about order accuracy and service quality suggest a lack of consistency across visits.
  • JS
    Josh Sager
    Nov 12, 2025
    1.0
    2 large coffees, one black, one with cream (don’t have cream, settled for 2%), a cinnamon crunch bagel, sliced and toasted with cream cheese and an everything bagel, sliced and toasted with cream cheese. 15 minutes later……2 coffees both with milk, both bagels sliced and toasted, no cream cheese. Waited at the window for another couple minutes but she never came back so we left. Don’t waste your time.
  • ML
    Marty L
    Oct 21, 2025
    2.0
    My sever year old makes a better grilled cheese sandwich. He's also a special needs boy.
  • WM
    Whitney Smith McIntosh
    Oct 19, 2025
    5.0
    I don't know why but it appears that service is so much better on the weekends very good job and your cashier chef's kiss
  • DC
    Drew Carty
    Oct 14, 2025
    5.0
    Panera bread was pretty terrible the soup was worse than soup out if a can, and the sandwiches are decent but way expensive for very small portions. Its just really not worth it to me to ever go back, the sad thing is panera 20 years ago had some pretty high quality food but alas it has fallen victim to the current trend of raise prices, cut quality, and cut portions given.
  • HM
    heidi mauro
    Oct 6, 2025
    1.0
    In drive through close to 30 min then pull up realize they forgot my kids cookies so I call them they say to come in and i explain that I have 3 small kids in the car don’t want to get them all out in the rain and ask if they can bring it out she said her manager can and he comes up no smile and rudely holds them out and says there you go and as Im still talking he turns his back and walks away, that was a horrible experience all I wanted to hear was they were sorry because they were the ones who took so long and forgot part of our order and I was extremely polite the whole time so there was no reason that a manager should be that rude!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread on weekdays?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday.