Jimmy John's

3.9
226 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1230 Locust St, Des Moines, IA
50391, United States

Hours

Reviews

3.9
226 reviews
5 stars
116
4 stars
47
3 stars
23
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted that the service was fast, with many praising the 'Freaky Fast' delivery, although some experienced significant delays.

Food Quality

While many reviews highlighted the freshness and taste of the sandwiches, there were complaints about stale ingredients and incorrect orders.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

The restaurant was generally described as clean, though a few reviews mentioned issues with cleanliness in certain areas.
  • CP
    Carrie Petersen
    6 days ago
    5.0
    The Locust downtown location is wonderful. They have the best delivery crew!! I order quite often and they get it right 99.999% of the time. Great food, but those delivery guys really represent JJ well.
  • JM
    John McKinney
    Dec 6, 2025
    5.0
    I had the Sicilian hot sandwich very good it was quick and fast. Thanks Jimmy John's
  • RJ
    Rich Johnson
    Nov 19, 2025
    5.0
    The one downtown on locust is awesome everybody there is super super nice and it's just the best Jimmy John's in town
  • CG
    C G
    Oct 20, 2025
    3.0
    Pretty stale sandwich. I've eaten at various JJs plenty of times. This was a less than fair experience. Bread was at least a day old, almost crunchy. Meat on Italian was not fresh, hard to fold into sandwich. Peppers were wrinkly. Maybe I'll try again, but definitely not rushing back.
  • DJ
    Diane Jones
    Aug 29, 2025
    5.0
    I had a toasted bacon and ranch and this was my first time and let tell you the food was off the chain and the lemonade was on point so thank you I will be ordering again soon busing