Business Details
About
Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Des Moines, IA. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,198 reviews
5 stars
660
4 stars
253
3 stars
135
2 stars
60
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, attentiveness, and exceptional service.
Food Quality
While some reviews highlighted great tasting food, others mentioned issues with blandness and overcooked items.
Cleanliness
The restaurant was generally reported as clean, though some customers noted areas needing improvement.
Speed of Service
Most customers appreciated the quick service, although a few experienced longer wait times.
Management
The management received mixed feedback, with some praising their helpfulness while others reported rudeness.
- SRShawn Reddy6 days ago1.0All of this is true, at no point have I lied writing this. STAY AWAY FROM THIS PLACE I came here last year, the food itself was ok but after eating it my stomach started tumbling and I thought oh that’s weird maybe I just ate too much or something and then a few moments later I started vomiting uncontrollably my entire room smelled like vomit, I was actually in my college dorm and I ran over to the bathroom in my dorm and spent hours alternating between diarrhea on the toilet and vomiting over the toilet, at a certain point my body became so weak I just layed downon the dirty public bathroom floor with my pants down. I called my mom who was in town and she drove me to the ER around 1 am and I continued to keep vomiting and was awake until about 8 or 9 am. I had to for about 2 weeks be on stomach medication and continued to vomit and have diarrhea. At no point have they apologized or compensated me. Do you guys not fear God?
- DWDan WegenerNov 16, 20255.0Haileigh did a great job at the front desk. Got me exactly what i needed! Thank you for your great service!
- EFE FNov 12, 20252.0Except for the breadsticks, the food was pretty bad. I couldn’t eat it. Everything tasted packaged and microwaved. Staff was nice and restaurant looked clean tho.
- SBSara BergesonNov 6, 20255.0I love Fazolis! It is always so clean and the staff are very friendly.
- BSBrady StanleyOct 17, 20255.0The workers were very kind to us and despite the high number of people in our group the staff had a positive attitude and were very respectful to our group. They also had very quick service and they were very adamant about making sure we were all served the right food. We all enjoyed our meals very much and appreciated the hard work and dedication the staff put towards their jobs.
Frequently Asked Questions About Fazoli's
What type of cuisine does Fazoli's in Des Moines specialize in?
Fazoli's offers fast, fresh Italian cuisine including pasta, pizza, and their signature unlimited garlic breadsticks.
What are the regular operating hours of Fazoli's drive-through at Merle Hay Road?
The drive-through is open Monday through Sunday from 10:30 AM to 10:00 PM.
Does Fazoli's offer delivery service?
Yes, Fazoli's provides delivery, same day delivery, no contact delivery, and in-store pickup services.
Are takeout and in-store pickup available at Fazoli's?
Currently, Fazoli's takeout and in-store pickup services are closed.
What payment methods can I use at Fazoli's?
Fazoli's accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Fazoli's wheelchair accessible and family friendly?
Yes, Fazoli's is wheelchair accessible with parking and seating, has high chairs, welcomes families and children, and offers a kid's menu.
Does Fazoli's have an app for ordering and rewards?
Yes, Fazoli's has an app available on the Apple App Store and Google Play called 'Fazoli's' for placing orders and accessing rewards.
Are there other dining options near Fazoli's on Merle Hay Road?
Nearby dining options include Wow Bao, McDonald's, Subway, Firehouse Subs, Hardee's, and Tullpa Restaurant offering Chinese, fast food, sandwich shops, Peruvian and other cuisines.
How can the nearby transit and automotive services enhance a visit to Fazoli's?
Nearby auto services like Car-X Tire & Auto, Jiffy Lube, and Spotfree Car Wash can help customers maintain their vehicles while enjoying a meal at Fazoli's, and nearby UPS Access Point helps with courier needs.
What other types of nearby businesses might customers visit before or after dining at Fazoli's?
Customers might visit Verizon for mobile needs, Chase Bank for financial services, or Rent-A-Center for furniture rental, all conveniently located near Fazoli's.