Brand Certified
Dunkin'
3.4(688 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1220 E 14th St, Des Moines, IA
50316, United States
Certified by Dunkin' • Feb 22, 2026
(515) 266-6782
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
688 reviews
5 stars
291
4 stars
106
3 stars
75
2 stars
44
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Speed of Service
Numerous reviews mention slow service, particularly in the drive-thru, with long wait times reported.
Product Quality
While some customers enjoyed the coffee and donuts, others reported stale products and poor quality.
Cleanliness and Environment
The cleanliness of the store received positive remarks, but some customers noted issues with the overall atmosphere and staff demeanor.
- BDBenjamin DukeFeb 19, 20265.0Pulled up in the afternoon to be pleasantly surprised about the $0.99 Iced Coffee. Perfect price for an afternoon pick me up and pretty sure only one guy was working. That right there gets 5 stars.
- GAGarrett AllardFeb 15, 20265.0Every single time these guys get it right for me
- CBChad BarryJan 24, 20265.0Pretty decent coffee house. Still find Scooter's Coffee better, but Dunkin coffee is good too.
- NRNena RJan 21, 20265.0The employee PK makes the best drinks and resolved my issue when I had an inconvenience at another Dunkin’ Donuts location. He offers great customer service and is very understanding.
- TRTricia RobyDec 27, 20252.0I asked for a Green Tea. The guy at the window hands me a regular Iced Tea. I told him that is not the Green Tea I usually get, he said it’s Green Tea. I pulled up my app and said it’s the Match Green Tea. He said I’d have to repay for it even though I just paid for a regular iced tea I did not order. I had a coupon so it would have been the same price I just paid for the regular tea.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Des Moines, IA?
Dunkin' in Des Moines, IA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app to skip the line at Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience or use the drive-thru.
What meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' provide options suitable for vegetarians?
Yes, Dunkin' serves vegetarian options.
Is there free Wi-Fi available at Dunkin' on E 14th St?
Yes, free Wi-Fi is available at this Dunkin' location.
Are there other Dunkin' locations near this store?
Yes, there is another Dunkin' location nearby, providing more options for coffee and donuts.
What nearby restaurants can I visit before or after grabbing a coffee at Dunkin'?
Nearby you can visit Cafe Fuzion, La Cuscatleca East, Cheng's Garden, Thai Flavors, Home Team Pizza, or Tacos Chilangos for a variety of dining options.
Are there convenient financial services close to this Dunkin' location?
Yes, there are several financial service locations nearby including DigitalMint Bitcoin ATM, Western Union, EZ Money Check Cashing, Jackson Hewitt Tax Service, and Hometown Cash Advance.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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