Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
685 reviews
5 stars
287
4 stars
106
3 stars
75
2 stars
44
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, many reported rude or inattentive service, with several instances of orders being messed up.
Order Accuracy
Numerous reviews highlighted consistent issues with order accuracy, with many customers receiving incorrect items or experiencing significant delays.
Quality of Food and Drinks
While some customers enjoyed the coffee and donuts, others reported stale products and poor quality, particularly with specific drinks.
Speed of Service
Many customers expressed frustration with slow service, particularly during busy hours, leading to long wait times in both the drive-thru and in-store.
Cleanliness and Environment
The cleanliness of the store received mixed reviews, with some customers noting good conditions while others pointed out issues.
- TRTricia RobyDec 27, 20252.0I asked for a Green Tea. The guy at the window hands me a regular Iced Tea. I told him that is not the Green Tea I usually get, he said it’s Green Tea. I pulled up my app and said it’s the Match Green Tea. He said I’d have to repay for it even though I just paid for a regular iced tea I did not order. I had a coupon so it would have been the same price I just paid for the regular tea.
- RRRihannaDec 25, 20255.0They are my favorite because they sometimes give me free donuts
- CTChelsea ThomasOct 27, 20255.0They are very amazing people. Every time I come here they treat me with respect. This is the best one.
- ACAlex ChandlerOct 13, 20255.0I have been going almost every day lately. They have 99 cent coffee after 1:00! It is fantastic coffee and service every time!
- BOBeverly OrtegaOct 10, 20255.0Aravind always has great customer service. Very friendly. The coffee is always good when I order it from here. I will definitely tell my family and friends to come to this location. HE DESERVES A BIG RAISE!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Des Moines, IA?
Dunkin' in Des Moines, IA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app to skip the line at Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience or use the drive-thru.
What meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' provide options suitable for vegetarians?
Yes, Dunkin' serves vegetarian options.
Is there free Wi-Fi available at Dunkin' on E 14th St?
Yes, free Wi-Fi is available at this Dunkin' location.
Are there other Dunkin' locations near this store?
Yes, there is another Dunkin' location nearby, providing more options for coffee and donuts.
What nearby restaurants can I visit before or after grabbing a coffee at Dunkin'?
Nearby you can visit Cafe Fuzion, La Cuscatleca East, Cheng's Garden, Thai Flavors, Home Team Pizza, or Tacos Chilangos for a variety of dining options.
Are there convenient financial services close to this Dunkin' location?
Yes, there are several financial service locations nearby including DigitalMint Bitcoin ATM, Western Union, EZ Money Check Cashing, Jackson Hewitt Tax Service, and Hometown Cash Advance.