Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
577 reviews
5 stars
286
4 stars
117
3 stars
49
2 stars
29
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and welcoming staff, noting that employees often remember regular orders and provide excellent service.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including incorrect items and preparation mistakes, leading to customer frustration.
Wait Times
Several customers reported long wait times in both the drive-thru and lobby, with some stating they would avoid the location due to the delays.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about burnt items and incorrect orders.
Management and Staffing
Customers noted improvements in service with new ownership, but also expressed concerns about staffing levels and management responsiveness.
- SZSarah Zigtema5 days ago5.0Currently the best Dunkin in the metro because of the staff. Idk what they do but their iced coffee just tastes better every time. He is so friendly & sweet that I'm here almost every day after work for a pick-me-up & a smile 😁
- LGLori GriffinNov 6, 20255.0My favorite coffee restaurant. I recommend their butter pecan iced coffee
- AAaden1396_ss armstrongOct 28, 20254.0New owners decent service high priced as always still
- SBShannon BlackwellOct 16, 20255.0Each morning when I pull up in the drive thru, multiple workers know what I drink and ask if I want any of the food items I usually get. I think it's great they remember me and my order! And at the window I'm always greeted warmly.
- SBSusan BennettOct 13, 20255.0I stopped in yesterday as I was close to this location. The gentleman who assisted me was wonderful, patient and kind. I do not live close to this location but because of his service I will drive out of my way to come to this location. Thank you for providing such great service
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Des Moines, IA?
Dunkin' in Des Moines, IA is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' serve breakfast and lunch?
Yes, this Dunkin' location serves breakfast, lunch, and brunch.
Can I order ahead or get delivery from this Dunkin' store?
Yes, you can order ahead using the Dunkin' mobile app or get delivery as the location offers both delivery and curbside pickup services.
What new holiday drinks are available at this Dunkin'?
New holiday drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru option at this Dunkin' location?
Yes, this Dunkin' has a drive-thru available for customer convenience.
Where is this Dunkin' located in Des Moines?
This Dunkin' is located at 2610 E University Ave in Polk, Des Moines, IA 50317.
What popular nearby fast food restaurants can I visit near Dunkin' at 2610 E University Ave?
Near this Dunkin', you can find Long John Silver's and McDonald's, both offering fast food options if you're looking to try different meals.
Are there any nearby automotive services around this Dunkin'?
Yes, nearby automotive services include Dee Zee Factory Outlet, Champ Power Wash, Budget Lube, Tom's Trucks, and O'Reilly Auto Parts, convenient if you need car-related services before or after your Dunkin' visit.
What nearby grocery and retail stores are close to this Dunkin'?
ALDI USA supermarket and DAV Thrift Store are nearby, allowing customers to shop for groceries and thrift items in the same area as Dunkin'.
Does this Dunkin' offer free Wi-Fi and payment options?
Yes, this Dunkin' offers free Wi-Fi and accepts both debit and credit cards for convenient payment.