Brand Certified
Dunkin'
3.6(662 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3611 SE 14th St, Des Moines, IA
50320, United States
Certified by Dunkin' • Feb 22, 2026
(515) 515-0456
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
662 reviews
5 stars
290
4 stars
119
3 stars
85
2 stars
41
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Availability
Many reviews noted that the store was often out of popular items, including donuts and specific drink flavors.
Cleanliness
While some customers found the store clean, others reported unsanitary conditions and poor food quality.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among employees, impacting the overall customer experience.
- LLLindsey Lee2 days ago4.0Coupons never work thru app
- BBBrittJan 27, 20261.0Hours on door say it's open at 430 am, I got to this location to get a couple dozen donuts for work at around 600 and the door was locked. What time do you actually open?
- GAG A.VJan 18, 20261.0Accord to the rude person at the window this location does not get croissants anymore. Usually this dunkin is quick & friendly. Not only did it take forever but they were rude. And obviously lying.
- GYGarret YoukerNov 8, 20255.0Friendly staff whether you're going through the drive through or stopping in. Coffee is always strong and they don't skimp on flavoring when you ask for it. Food is always hot and tastes freshly made. Definitely my go to Dunkin in DSM.
- EBellen bibianOct 27, 20251.0I only order one doughnut and they give me for doughnut I’m asking for my refund and I guess they can’t ugh yes you can give a customer refund. I just want my refund I have the doughnut sitting there. I’m not asking to much
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Des Moines, IA?
Dunkin' in Des Moines, IA is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What are some of the specialty items served at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What new holiday items are available at this Dunkin'?
This holiday season features the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does Dunkin' in Des Moines, IA offer Wi-Fi and accept credit or debit cards?
Yes, this Dunkin' location provides free Wi-Fi and accepts both credit and debit cards for payment.
Are there any notable places near the Dunkin' on 3611 SE 14th St?
Yes, nearby places include Alpha Womens Center, Free As The Wind gift shop, and Discount Tire for automotive needs.
What dining options are available near Dunkin'?
Nearby dining options include Burger King, Little Caesars Pizza, Cicis Des Moines, Senor Tequila Mexican Cuisine and Tequila Bar, and Buffalo Wild Wings for a variety of fast food and restaurant choices.
Are there automotive services close to Dunkin' in Des Moines?
Yes, nearby automotive services include Discount Tire, Valvoline Instant Oil Change, AAMCO Transmissions and Total Car Care, Car-X Auto Service, and Car-X Tire & Auto.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' location in Des Moines has a drive-thru for convenient service.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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