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Dairy Queen (Treat)

3.9
(473 reviews)

Business Details

3408 SW 9th St, Des Moines, IA
50315-3129, United States
(515) 282-8823
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
3408 SW 9th St, Des Moines, IA
50315-3129, United States

Hours

Reviews

3.9
473 reviews
5 stars
233
4 stars
101
3 stars
46
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service.

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

Concerns were raised about unsanitary practices, such as staff not wearing gloves and dirty conditions.

Product Quality

Customers enjoyed the ice cream but noted issues with melted products and inconsistent quality.

Drive-Thru Experience

The drive-thru service was often slow, with long wait times reported, though some appreciated the fast service during busy periods.
  • SM
    SadieMae Miller
    Dec 20, 2025
    5.0
    I got an ice cream cake for half off. It's was a very good day for me.
  • MK
    MEMA KIMI
    Dec 17, 2025
    5.0
    Fast and friendly
  • DB
    Danelle Black
    Nov 29, 2025
    5.0
    I called 3 different dairy queens before this one and this was the only one that could make a mint Oreo blizzard cake for my son's 6th birthday :)
  • BG
    Bounama Gracia
    Nov 18, 2025
    3.0
    I didn't like anything, the staff was rude.
  • YW
    Yishee Wheeler
    Sep 7, 2025
    1.0
    A friends kid and I were here yesterday and wanted some pumpkin pie blizzards. I let the kid order first. Meanwhile as the blizzard was being made, I waited for someone to come help me. The black kid that started up front vanished to the back room while the white younger kid with glasses made the 1st shake. He handed my friends kid his blizzard, and then proceeded to the back room afterward not even asking me what I wanted. A heavier woman white and her mx kid came in, sure enough the black kid in back comes back out and helps her meanwhile I’m still standing there waiting on someone to help me. This place is racist and needs better training!

Brand Certified Facts from Dairy Queen (Treat)

Dairy Queen (Treat) partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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