Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
Concerns were raised about unsanitary practices, such as staff not wearing gloves and dirty conditions.
Product Quality
Customers enjoyed the ice cream but noted issues with melted products and inconsistent quality.
Drive-Thru Experience
The drive-thru service was often slow, with long wait times reported, though some appreciated the fast service during busy periods.