Customers frequently reported slow service, especially during busy hours, with long wait times in the drive-thru.
Staff Friendliness
Many reviews highlighted the friendly and courteous nature of the staff, although some instances of rudeness were noted.
Product Quality
While the ice cream and food quality were generally praised, there were complaints about inconsistent portion sizes and melted items.
Coupon Issues
Several customers expressed frustration over the refusal to honor valid coupons, leading to dissatisfaction with service.
Cleanliness Concerns
There were multiple reports of unsanitary practices, particularly regarding food handling and cleanliness of the service area.
MR
Michael Rutan
Dec 11, 2025
5.0
Stopped in for a strawberry Blizzard and had a great visit. I didn’t use the drive-thru, but they do have one. The store was very clean, and the girl working was super friendly and courteous. Quick service and a solid treat — can’t complain at all. I’d definitely stop back. The Blizzard was more full but I had already eaten part of it before I took the photo.
JB
Jenny Bothwell
Dec 6, 2025
5.0
Staff is friendly and helpful.
KS
kayla straight
Nov 15, 2025
1.0
Had a coupon valid through August of 2026 (it’s November of 2025) for buy a blizzard get a blizzard free. When we asked to use the coupon the girls at the window said they talked to a manager and said we can’t use them. When we asked to speak to the manager they said the manager wasn’t there and they were not able to answer any questions or honor our coupon. Very unhelpful and told us they could not accept a valid coupon. Bad service.
DL
Dianna Leib
Nov 7, 2025
5.0
I've visited the location on Army Post Road many times. I've always had a great experience ordering through their drive thru.
The food is always fresh and their shakes are amazing and fairly priced.
So glad they've been open much later in the season than in past years.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) at 1319 Army Post Rd offer?
Dairy Queen primarily offers soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
What are the regular opening hours of Dairy Queen (Treat) in Des Moines?
The store is open from 12:00 PM to 9:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 10:00 PM on Fridays and Saturdays.
Are there any special holiday hours for Dairy Queen (Treat) at this location?
Yes, the store is closed on November 27, December 24-26, 2025. On December 31, 2025, it is open from 12:00 PM to 5:00 PM, and on January 1, 2026, from 3:00 PM to 9:00 PM.
Does this Dairy Queen location have drive-thru and outdoor seating options?
Yes, the location offers a drive-thru and outdoor seating for customers.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, the ice cream shop welcomes families and is good for kids.
Can customers order online or use a mobile app for Dairy Queen (Treat)?
Yes, customers can order online for pickup via the Dairy Queen website and can download the app for exclusive deals and mobile ordering rewards.
What are some nearby businesses where I can get additional services or shop after visiting Dairy Queen?
Nearby, there's Wash House laundromat for laundry needs, Shears To You for haircuts and salon services, and Git N Go convenience store for quick shopping or fuel.
Are there pet services close to Dairy Queen (Treat) at 1319 Army Post Rd?
Yes, nearby pet grooming services include Groomsman and Grooming By Brenda, both offering pet care options.
What dining options are available nearby apart from Dairy Queen?
You can find Smitty's Tenderloin Shop, an American and burger restaurant, and La Cabana Mexican Bar and Grill nearby for more dining variety.
Is there a convenient place nearby to withdraw cash or handle banking needs?
Yes, there is a U.S. Bank ATM nearby for cash withdrawals and banking transactions.