Dairy Queen (Treat)

4.1
567 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
1319 Army Post Rd, Des Moines, IA
50315-5546, United States

Hours

Reviews

4.1
567 reviews
5 stars
320
4 stars
126
3 stars
41
2 stars
24
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy hours, with long wait times in the drive-thru.

Staff Friendliness

Many reviews highlighted the friendly and courteous nature of the staff, although some instances of rudeness were noted.

Product Quality

While the ice cream and food quality were generally praised, there were complaints about inconsistent portion sizes and melted items.

Coupon Issues

Several customers expressed frustration over the refusal to honor valid coupons, leading to dissatisfaction with service.

Cleanliness Concerns

There were multiple reports of unsanitary practices, particularly regarding food handling and cleanliness of the service area.
  • MR
    Michael Rutan
    Dec 11, 2025
    5.0
    Stopped in for a strawberry Blizzard and had a great visit. I didn’t use the drive-thru, but they do have one. The store was very clean, and the girl working was super friendly and courteous. Quick service and a solid treat — can’t complain at all. I’d definitely stop back. The Blizzard was more full but I had already eaten part of it before I took the photo.
  • JB
    Jenny Bothwell
    Dec 6, 2025
    5.0
    Staff is friendly and helpful.
  • KS
    kayla straight
    Nov 15, 2025
    1.0
    Had a coupon valid through August of 2026 (it’s November of 2025) for buy a blizzard get a blizzard free. When we asked to use the coupon the girls at the window said they talked to a manager and said we can’t use them. When we asked to speak to the manager they said the manager wasn’t there and they were not able to answer any questions or honor our coupon. Very unhelpful and told us they could not accept a valid coupon. Bad service.
  • DL
    Dianna Leib
    Nov 7, 2025
    5.0
    I've visited the location on Army Post Road many times. I've always had a great experience ordering through their drive thru. The food is always fresh and their shakes are amazing and fairly priced. So glad they've been open much later in the season than in past years.
  • DA
    Denise Ann
    Oct 14, 2025
    5.0
    Amazing

Frequently Asked Questions About Dairy Queen (Treat)

What type of treats does Dairy Queen (Treat) at 1319 Army Post Rd offer?

Dairy Queen primarily offers soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.

What are the regular opening hours of Dairy Queen (Treat) in Des Moines?

The store is open from 12:00 PM to 9:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 10:00 PM on Fridays and Saturdays.