Service Quality
Feedback on service quality is mixed, with some customers praising friendly and quick service, while others report rude behavior and slow service.
Product Availability
Several customers expressed disappointment over the lack of certain menu items, particularly chocolate ice cream and other ingredients.
Cleanliness
There are concerns about cleanliness, with mentions of trash in the parking lot and unkempt staff.
Overall Experience
While many customers enjoy the ice cream and nostalgic atmosphere, others have had negative experiences that affect their likelihood of returning.