Dairy Queen (Treat)

4.3
312 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
1321 E University Ave, Des Moines, IA
50316-2437, United States

Hours

Reviews

4.3
312 reviews
5 stars
199
4 stars
63
3 stars
23
2 stars
7
1 star
20
  • KA
    Kristi Allen
    Sep 7, 2025
    5.0
    Quick and friendly service.
  • WW
    Wanda Van Wyk
    Aug 13, 2025
    4.0
    I'm a chocolate ice cream strawberry cheesecake kinda woman and today there was no chocolate ice cream but have no worries my fellow D.Q. lovers...all was saved when the worker added chocolate syrup to the ice cream.!!! Not exactly like chocolate ice cream but dang close enough for me.
  • JA
    John A
    Jul 30, 2025
    1.0
    Very rude and disrespectful customer service here. Won't be coming back anytime soon. Used to be a great dairy queen location and the best in town but definitely not now. Will be taking my business elsewhere until some changes are made here.
  • SH
    Scott H
    Jul 28, 2025
    1.0
    I would give this store zero stars if I could. First, I came up to the window to order a medium dipped cherry iced cream cone, and I let the girl know who was working that I had a free coupon to use on the Dairy Queen app and she asked me multiple times as she stated she could not hear me what did you say what did you say I can't hear you and the last couple of times she had said it with a not so nice tone and I finally repeated myself again for the third time respectfully just for her to tell me with an attitude oh I don't think we accept the Dairy Queen coupons off of our dq app and said but let me ask someone else for you. Then, as she proceeded to ask another employee for me, if their location takes coupons off of the Dairy Queen app, the employee asking for me proceeded to point at me when she was asking which I find very disrespectful. Then, after she asked the next employee, this employee said yes, I think we do take the coupons off of our Dairy Queen app. Then, this employee looks at me and says, "Can I see the coupon off of your phone please and then proceeded to tell me oh you have to press the redeem button and I had said very politely and respectfully even though I was getting super annoyed and irritated at this point no that is for when you are going to order online there is the barcode you guys can scan on my app and I got dirty looks from both employees. I said you know what never mind and I respectfully left. I just want to let you guys know that this is not the first time I have had issues with this location and their uneducated employees. I feel like your guys' employees definitely need more education at this location and need to understand how things work and how the Dairy Queen App works so customers do not have the same problems that I have had in the future at this specific location. I also don't recommend anyone going to this Dairy Queen if you plan on using your Dairy Queen mobile app as they obviously do not honor their own mobile app. Also, for the record, if you want chocolate ice cream, don't go to this location because, according to their employees, they don't have chocolate ice cream at this location this is from a past experience.
  • KC
    KC Collins
    Jul 14, 2025
    4.0
    Shake was good. Hot dog was outstanding. Best I've had in ages.

Frequently Asked Questions About Dairy Queen (Treat)

What type of food and treats does Dairy Queen (Treat) at 1321 E University Ave serve?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.

What are the opening hours for Dairy Queen (Treat) in Des Moines?

Dairy Queen (Treat) is open daily from 12:30 PM to 8:00 PM, except on Saturdays when it closes at 9:00 PM.