I'm a chocolate ice cream strawberry cheesecake kinda woman and today there was no chocolate ice cream but have no worries my fellow D.Q. lovers...all was saved when the worker added chocolate syrup to the ice cream.!!! Not exactly like chocolate ice cream but dang close enough for me.
JA
John A
Jul 30, 2025
1.0
Very rude and disrespectful customer service here. Won't be coming back anytime soon. Used to be a great dairy queen location and the best in town but definitely not now. Will be taking my business elsewhere until some changes are made here.
SH
Scott H
Jul 28, 2025
1.0
I would give this store zero stars if I could. First, I came up to the window to order a medium dipped cherry iced cream cone, and I let the girl know who was working that I had a free coupon to use on the Dairy Queen app and she asked me multiple times as she stated she could not hear me what did you say what did you say I can't hear you and the last couple of times she had said it with a not so nice tone and I finally repeated myself again for the third time respectfully just for her to tell me with an attitude oh I don't think we accept the Dairy Queen coupons off of our dq app and said but let me ask someone else for you. Then, as she proceeded to ask another employee for me, if their location takes coupons off of the Dairy Queen app, the employee asking for me proceeded to point at me when she was asking which I find very disrespectful. Then, after she asked the next employee, this employee said yes, I think we do take the coupons off of our Dairy Queen app. Then, this employee looks at me and says, "Can I see the coupon off of your phone please and then proceeded to tell me oh you have to press the redeem button and I had said very politely and respectfully even though I was getting super annoyed and irritated at this point no that is for when you are going to order online there is the barcode you guys can scan on my app and I got dirty looks from both employees. I said you know what never mind and I respectfully left. I just want to let you guys know that this is not the first time I have had issues with this location and their uneducated employees. I feel like your guys' employees definitely need more education at this location and need to understand how things work and how the Dairy Queen App works so customers do not have the same problems that I have had in the future at this specific location. I also don't recommend anyone going to this Dairy Queen if you plan on using your Dairy Queen mobile app as they obviously do not honor their own mobile app. Also, for the record, if you want chocolate ice cream, don't go to this location because, according to their employees, they don't have chocolate ice cream at this location this is from a past experience.
KC
KC Collins
Jul 14, 2025
4.0
Shake was good. Hot dog was outstanding. Best I've had in ages.
What is the contact phone number for Dairy Queen (Treat) at this location?
+1 515-262-0319 is the main phone number for Dairy Queen (Treat) on E University Ave.
Are there nearby places where customers can withdraw cash or exchange currency close to Dairy Queen (Treat)?
Yes, nearby ATMs include LibertyX Bitcoin ATM, The Exchange Network, and DigitalMint Bitcoin ATM, providing convenient financial services for customers.
What nearby restaurants could customers visit before or after enjoying treats at Dairy Queen (Treat)?
Customers can visit nearby dining options such as Tacos La Papa, Cafe Fuzion (Asian cuisine), Teriyaki House Japanese Grill, Cheng's Garden (Chinese), Thai Flavors, Big Daddy's Barbecue, Dunkin', and La Cuscatleca East for a diverse range of meals.
What local services and shops are near Dairy Queen (Treat) that customers might find useful?
Nearby are Walgreens pharmacy and convenience store, JNA Beauty Supply for beauty products, Home Zone Rent To Own for furniture rentals, and several financial and construction services.
Is there public parking or transit nearby to easily reach Dairy Queen (Treat)?
While specific transit options are not listed, Dairy Queen (Treat) is located on E University Ave in Des Moines near various commercial services suggesting accessible parking and possibly nearby public transit stops for convenient access.