Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Merle Hay is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.5
1,054 reviews
5 stars
434
4 stars
212
3 stars
101
2 stars
55
1 star
252
RK
Robin Klismith
Mar 2, 2026
5.0
I just went into the restaurant today and ordered my food. I have to say that it was the cleanest I’ve ever seen it. I asked if there’s a newer management and they did confirm that a new Manager took over in 2024. I hadn’t been at that location in a few years due to the lack of cleanliness and Care that it was lacking from past management. It’s definitely visible seeing how much work they have put force into this location and I will no longer have to drive out of my way to enjoy some chipotle. I definitely recommend.
JJ
JP
Feb 24, 2026
5.0
My app was having problems and the team hooked me up and fixed my problem very quickly!
JC
Jesse Crocidileluvr
Feb 23, 2026
3.0
The food was fine, just normal Chipotle quality, maybe a little dry. The store however was incredibly dirty, we came in at 2:30ish closer to 3 maybe, and it still hadn't been tidied after the lunch rush. Half eaten food and bags on the tables, every single table had food remnants and the floor was the same. The ice was also out of the machine which the worker did fill up right away, but they had no napkins and no refills, and the coke we got tasted terrible. Overall wish it was cleaner, and I do understand restaurants being messing during rushes but the store was quite dead when we came in, and we watched staff switch out the trash bags but left all the half eaten food and napkins on all the tables as they walked by to switch the bags.
LH
Lindy Huynh
Feb 22, 2026
4.0
Good food and good staff at this location, the only problem is greed. $2.95 for guac is insanity when the Pancheros in this area has guac for only $1.95.
EH
Eric Hullstrom
Feb 21, 2026
4.0
I ordered a couple high protein bowls that we saw on the online menu, but when I got there and ordered, the woman asked me what was in them. I didn't remember everything. The woman had to find a menu and look it up. She didn't even seem to know these bowls existed. But once she made them they were good. Lots of food which is good considering my three items were over $40.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 3737 Merle Hay Rd?
Chipotle Mexican Grill at 3737 Merle Hay Rd is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Des Moines?
Chipotle Mexican Grill is located at 3737 Merle Hay Rd, Des Moines, IA 50310.
Does Chipotle Merle Hay offer pickup and delivery services?
Yes, Chipotle Merle Hay offers both in-store pickup and delivery services.
How can I order online from Chipotle Merle Hay?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve at the Merle Hay location?
Chipotle Merle Hay serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Merle Hay accept credit cards and have catering options?
Yes, the restaurant accepts credit cards and offers catering services.
Is Chipotle Merle Hay welcoming to the LGBTQ community?
Yes, Chipotle Merle Hay welcomes the LGBTQ community.
What mobile phone stores are located near Chipotle Merle Hay?
Nearby mobile phone stores include the AT&T Store, Verizon, U.S. Cellular, and UScellular, which you can visit before or after enjoying your meal at Chipotle.
Which fast food restaurants are close to Chipotle Merle Hay?
Nearby fast food restaurants include Hardee's, Burger King, McDonald's, Firehouse Subs, Taco John’s, and Wingstop, offering a variety of dining options in the area.
Are there any notable retail stores or services near Chipotle Merle Hay that customers might find useful?
Yes, nearby retail stores and services include Kohl's department store, Old Navy clothing store, Helzberg Diamonds jewelry store, Chase Bank, and Mattress Firm, providing convenient shopping and financial services close to Chipotle.
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