Burger King

3.3
915 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 2222 M. L. King Jr. Parkway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in DES MOINES, IA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
2222 M. L. King Jr. Parkway, DES MOINES, IA
50314-1539, United States

Hours

Reviews

3.3
915 reviews
5 stars
321
4 stars
165
3 stars
130
2 stars
78
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff for being friendly and helpful, while others reported rudeness and unprofessional behavior from management.

Food Freshness

Several customers noted issues with food freshness, including cold or improperly prepared items, while others enjoyed hot and fresh meals.

Wait Times

Many reviews highlighted long wait times at the drive-thru and inside the restaurant, often attributed to understaffing.

Management Issues

There were multiple complaints about management behavior, including unprofessionalism and failure to address customer concerns effectively.

Overall Experience

While some customers had positive experiences and expressed loyalty to the location, many others reported dissatisfaction and vowed not to return.
  • TB
    T BZR
    4 days ago
    4.0
    All fast food places get a 4 at the most, so perfect score for BK. Always friendly so far. The atmosphere looked decent from the drive through. Wish they stayed open late.
  • RH
    Ryan Hennessey
    Jan 1, 2026
    5.0
    Just waited over two hours in line because they only had one cook and one service person scheduled on New Years Eve.
  • AD
    Ashley Dykes-Nielsen
    Dec 26, 2025
    3.0
    The food was not fresh, and there weren't many people inside the restaurant, so the weather's were MIA when I tried to ask for fresh ones, so I just didn't eat them & I felt if it was a huge waste of my money.
  • MS
    Marco Solano
    Dec 13, 2025
    5.0
    My experience was the mostly amazing with the workers of the Burger King restaurant professionally to attend me come to here the first time so good withit.
  • RM
    Ruth Mitchell
    Dec 9, 2025
    5.0
    They were exactly what I needed. They all worked very well together and were very polite. I will be going back. It was perfect. It took me all afternoon to eat it all, but she made my fries well done. And oh my They were absolutely perfect. 💯 this was to go. A lady with beautiful black breaded hair took my order and. I live in a apartment house and I will be posting it on the notebook.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator