Burger King

3.3
714 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 205 University Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in DES MOINES, IA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
205 University Avenue, DES MOINES, IA
50314-3124, United States

Hours

Reviews

3.3
714 reviews
5 stars
237
4 stars
123
3 stars
129
2 stars
64
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude service and unprofessional behavior from staff, including order mistakes and lack of assistance.

Cleanliness

The restaurant was frequently described as dirty and rundown, with complaints about the condition of the bathrooms and dining area.

Food Quality

While some customers enjoyed the food, there were consistent reports of cold or old food, incorrect orders, and unsatisfactory preparation.

Staff Praise

Despite the negative feedback, several customers highlighted specific staff members for their exceptional service and friendliness.

Operational Problems

Customers experienced issues with the restaurant being closed during posted hours and long wait times in the drive-thru.
  • SN
    Stacey Niles
    1 day ago
    4.0
    The gals that work at this Burger King are very friendly, fast, good and do a really good job!
  • RG
    ramon Gallegos
    5 days ago
    1.0
    Order number 1 whopper with cheese French fries where soggy and look greasy I threw away the fries would not recommend to any one to go there would even offer to get me new one
  • BR
    Bruce Riddle
    Dec 20, 2025
    1.0
    How can you be open for business when you have a non-working restroom? That's pretty sad.
  • LM
    Les Mar
    Dec 13, 2025
    1.0
    Pedí en la app y nunca entregaron mi pedido
  • CD
    Christine Dickinson
    Dec 10, 2025
    1.0
    If i could give a negative rating I would. Witnessed the store manager bullying a paying customer that had an obvious mental handicap for peeing in front of the store after asking where the bathroom was. Absolutely disgusting behavior. Instead of having empathy and showing her where the bathroom was told her she is a grown woman and she should know where to go. Will never give burger king my business ever again. When I asked for the corporate office phone number her came up off me and told me to leave the store. I called the cops and currently sit waiting for them to get here

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator