Buffalo Wild Wings

3.4
1875 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3311 SE 14th Street, Des Moines, IA
50320, United States

Hours

Reviews

3.4
1,875 reviews
5 stars
670
4 stars
393
3 stars
257
2 stars
143
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for drinks and food, and staff often ignoring tables.

Food Quality

Many reviews mentioned that the food was served cold, poorly prepared, or not as expected, with complaints about the wings being dry or lacking flavor.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, including servers and bartenders, which contributed to a negative dining experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the overall experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and mentioned enjoying the food when it was prepared correctly.
  • LS
    Laura Steward
    Nov 11, 2025
    4.0
    We sat at the bar and Brandon the bartender was a rock star!!! Totally took care of us when we came in for the Veterans Day special. My husband had the Vet special which was 10 bone free wings and fries. (Which had a 10 sticker on the paper under the wings) I ordered 6 traditional wings with bones and Brandon let us know it was Tuesday night, buy an of order 6 wings and get another order for half price. Wings were fine but I only received 10 wings and there was a sticker on the paper that said 12. I used the bathroom before I left and it was very clean.
  • RR
    Robert
    Nov 11, 2025
    1.0
    Took 20 mins to seat us with less then 7 people in the restaurant took 30 mins to bring me my nachos and they didn’t put what I ordered on it and it was cold the waited 20 more mins for new ones
  • QH
    Quentin Hill
    Nov 11, 2025
    5.0
    Called to ask about Veterans Day deals, and Buffalo Wild Wings stepped up and provided food for 15 service members at the Guard base in Des Moines. Huge thank you for the generosity and for supporting the Guard – it really meant a lot to all of us.
  • KC
    Kandi Claman
    Nov 10, 2025
    2.0
    Had not visited this location for probably a year to 2 years. After my experience this evening I don't plan to be back there anytime soon. Not busy and our server was extremely slow. Must only have one cook because everybody's meals came out separately.
  • CH
    Caitie Hart
    Nov 7, 2025
    1.0
    Daughter and some friends showed up at 45 minutes to close, server took all the other orders but completely ignored my daughter's. They asked the server several times to take daughter's order, completely ignored. Very sad and disappointing. There was zero indication as to why as all other orders of the group were taken and served.

Frequently Asked Questions About Buffalo Wild Wings

What is Buffalo Wild Wings known for?

Buffalo Wild Wings is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

Where is the Buffalo Wild Wings located in Des Moines?

It is located at 3311 SE 14th Street, Des Moines, IA 50320, USA.