There’s a Buffalo Wild Wings near you at 3311 SE 14th Street, Des Moines, IA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Numerous customers reported slow service, long wait times, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect orders.
Atmosphere
Several customers noted a lack of cleanliness and uncomfortable dining conditions, including issues with temperature and dirty tables.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their attentive and friendly service.
CT
Corrina Todd
3 days ago
3.0
Just wasn't that pleased with the food. Ate very little and didn't even get a doggy bag. I wouldn't want my dog to eat it. We won't go back.. our drinks were good pleased with the. Husband has beer I had bloody Mary..
BM
ben mcnamara
Jan 27, 2026
4.0
Food was expected as it is at any BWW and my waitress did very well. Only reason 3 rating on atmosphere was from being approached by what appeared to be an intoxicated local. Not the restaurants fault but the person was escorted out of the restaurant prior to my leaving. Will still stop by on future visits to DSM.
JC
Jason Clements
Jan 26, 2026
2.0
I wouldn’t come here for anything but the wings. Wings are good and a lot of sauces & dry rubs to choose from. The chicken sandwich is appalling.
Cheap compressed chicken bits, you’d get a better chicken sandwich from a fast food joint. Food came out in several trips spanning minutes and “appetizers” came out last. This location always seems short staffed, they need to separate the take out counter from the waiting to be seated. Both times I ate there I wait forever to get seated while the take out drivers keep cutting thru and the staff just ignores those waiting to sit.
JP
Josh PB
Jan 5, 2026
5.0
Everyone has a “homeless guy asking for a side salad with ranch story” but I just wanted to shed light on how well the team members in this BWW handled the situation. I also wanted to be clear if any of the team from this location happens to see this I asked him to stay outside 3 times out of respect for him and everyone in the restaurant. I did not condone him speaking for me at any point. I just kept a distance from that part of it due to his unpredictable erratic behavior. His demeanor was completely flipped from when I first encountered him sitting on the bench by the entrance. Next time someone wants to give back to a him (I gathered this is a repeat thing after committing to helping him) slip a job application into the bag if you won’t get in trouble for doing so. If he manages to fill it out (I’m pretty sure he’s not getting hired at this particular location) it would at least show some effort and bring back the human element of the situation he has lost with his behavior. Great job all involved.
BE
Bryant Eakins
Dec 23, 2025
1.0
To whom it reaches,
Buffalo Wild Wings HAD been my favorite restaurant chain EVER for 14 years, until now. I just don't get it anymore, orders are messed up, the app and website don't work right. It just feels like this whole chain (Not just in Des Moines) has taken a big turn down hill and no one cares. I've spent so much money on BWW for years and the past couple years, have told me it's just time to never step foot in the door again...
Outside of previous issues, here is what sent me over the edge tonight...
See attatched photos after. When running a Tuesday BOGO Bone-in deal, not only is it confusing on how the deal works. But how is it that, not only is it cheaper to just do the 20 Bone-in+fries+dips (where you get more). BUT on the BOGO Deal, you also make it mandatory to select 4 dips and CHARGE 4$ (.99each) MORE FOR DIPS, WHEN 4 DIPS ARE FREE ON EVERYTHING ELSE?!?!
You guys have become a SCAM for more and more money. You've even made it so hard to contact anyone. The website says:
1. "For customer service, please click the “reach out” link at the bottom of this page."
Yet THERE IS NO "REACH OUT" link...
2. "Click here to locate the address of your neighborhood Buffalo Wild Wings."
All it does is bring you to the app home page and does not give you any information.
All in all, I feel like BWW has just been scamming me the last 2 years after they've been apart of my life for 14 years. I've been a sucker to the "Deals" and "Rewards". I'm done!!! I'm finding myself a new wing place.
Frequently Asked Questions About Buffalo Wild Wings
What is Buffalo Wild Wings known for?
Buffalo Wild Wings is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
Where is the Buffalo Wild Wings located in Des Moines?
It is located at 3311 SE 14th Street, Des Moines, IA 50320, USA.
What are the opening hours of Buffalo Wild Wings in Des Moines?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.
Can I contact Buffalo Wild Wings by phone?
Yes, you can reach Buffalo Wild Wings at +1 515-288-1306.
What type of restaurant is Buffalo Wild Wings?
Buffalo Wild Wings is a sports bar and chicken wings restaurant, also offering takeout options.
Where can I find more information or place an order online for Buffalo Wild Wings Des Moines?
You can visit their official website at https://www.buffalowildwings.com/locations/us/ia/des-moines/3311-se-14th-st/sports-bar-1065/.
Are there other Buffalo Wild Wings locations near this one?
Yes, there are other Buffalo Wild Wings locations nearby, including one categorized as a pub, sports bar, and fast food restaurant.
What nearby places can I visit after dining at Buffalo Wild Wings?
After dining, you might visit nearby places like Redbox for movie rentals, Flowerama Des Moines for gifts and flowers, or shop at Goodwill of Central Iowa for thrift items.
Is there a place near Buffalo Wild Wings to access shipping and courier services?
Yes, the UPS Access Point location nearby offers courier and shipping services, making it convenient if you need to send or pick up packages.
Are there fitness or health services near Buffalo Wild Wings in Des Moines?
Yes, nearby you can find Planet Fitness for workouts and Hansen Chiropractic Center for chiropractic and holistic health services.
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