Arby's

3.9
1158 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6300 Se 14th Street, Des Moines, IA
50320, United States

Hours

Reviews

3.9
1,158 reviews
5 stars
468
4 stars
343
3 stars
180
2 stars
52
1 star
115

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the roast beef and others reporting cold or poorly prepared items.

Service Issues

Frequent complaints about order accuracy, slow service, and unprofessional staff behavior.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.

Pricing

Customers expressed concerns about high prices for fast food, with some feeling the value was lacking.

Customer Experience

Positive experiences highlighted friendly staff and good service, but many reviews pointed to significant service failures.
  • JJ
    Jazzy_0ne
    4 days ago
    4.0
    I had a juicy crispy chicken sandwich from Arby's and tried their peach cobbler egg roll, which is 🔥. When I say its 🔥 its 🔥.
  • LG
    Lori Griffin
    Nov 6, 2025
    5.0
    Great roast beef, sandwiches
  • JF
    Jack Futrelle
    Oct 2, 2025
    4.0
    arbys is still good butt i used to go all the time it just dont taste as good to.me as it used to and has gotten very expensive for fast food
  • DP
    Debra Padilla
    Sep 29, 2025
    1.0
    Went through the drive through and ordered French dip and honey mustard chicken wraps. The wraps were a mess, there was so much honey mustard on them that it was oozing out of the tortillas and the chicken was cold. Needless to say. I won't get food from here again!
  • MJ
    Melissa Jones
    Sep 28, 2025
    5.0
    Staff if friendly and efficient!! Nice clean restaurant!