Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Des Moines Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Poor customer service, and the manager's approach was very condescending. Even after I showed them the confirmation and that my mobile order payment went through and that the transaction was posted to my card, the lady in the kitchen didn’t even want to listen; she just wanted to talk over me. I wish I could give them something below 1 star.
AM
Angie McKinley
Mar 26, 2026
2.0
I was pretty disappointed with this Chick-fil-A visit. The indoor dining area was very small, with tables that felt cramped and too close together. It didn’t make eating inside very comfortable.
The play area was okay—nothing special, but it worked for keeping kids busy.
One of the biggest issues was the bathroom. It smelled strongly of weed, which was really unpleasant and definitely not something you expect in a family-friendly restaurant. I was also super tiny and did not offer a lot of space to change an infant.
The staff also didn’t seem very engaged or concerned about what was happening around them. Overall, it felt like the location wasn’t being taken care of as well as it should be.
JB
Janessa Bell
Mar 25, 2026
1.0
Ordered chicken biscuit with bacon. Received some disgusting concoction with cheese and egg. I literally can't eat this and just threw the whole thing away. What a waste of $$ and no breakfast.
JZ
jay zenge
Mar 13, 2026
5.0
Tonite was my chic fi a story. Not in the greatest mood. Elias was friendly and awsome! Along with the manager on duty! I was not clear on my order but they helped fix it right away! Turned my nite around😁. Thank you. God bless.
AF
Aona Fisher
Mar 11, 2026
1.0
Didn’t give me my Cobb salad or my Mac and cheese. Im grieving very recent death and all I wanted after not being able to eat for two days was this salad and the lady who answered the phone told me there was nothing she could do about it. If I could give zero stars i literally would. Additionally the food I did receive they didn’t even fill up the fry’s but half way. I have never received bad service from here before. I am shocked and disappointed. It’s sad to see once such a good restaurant fall into dark times with poor customer service and carelessness with the food they are serving.
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the regular operating hours of Chick-fil-A at 4040 Merle Hay Rd?
Chick-fil-A is open Monday through Saturday from 6:30 AM to 9:00 PM, except Fridays and Saturdays when it closes at 10:00 PM. It is closed on Sundays and major holidays.
Does Chick-fil-A accept reservations?
No, Chick-fil-A does not accept reservations.
Is drive-thru service available at this Chick-fil-A location?
Yes, drive-thru service is available Monday through Saturday from 6:30 AM to 9:00 PM, extending to 10:00 PM on Fridays and Saturdays. The drive-thru is closed on Sundays and holidays.
Can I order delivery from Chick-fil-A at this location, and what are the delivery hours?
Yes, delivery service is available Monday through Saturday from 6:30 AM to 9:00 PM, extended to 10:00 PM on Fridays and Saturdays. Delivery is not available on Sundays or holidays.
Does Chick-fil-A offer catering services?
Yes, Chick-fil-A offers catering options including party trays, boxed meals, and beverages, which can be ordered online or through the Chick-fil-A App.
What payment methods does Chick-fil-A accept?
Chick-fil-A accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any options for gluten-free or vegetarian meals at Chick-fil-A?
Yes, Chick-fil-A offers gluten-free grilled nuggets, salads, and sides like Waffle Fries and fruit cups suitable for vegetarian and gluten-free diets.
Which nearby restaurants could I visit before or after dining at Chick-fil-A?
Nearby, you can visit Felix & Oscars Restaurant for pizza, salads, and sandwiches, or Jersey Mike’s Subs for quick sandwich options. These places provide variety if you're with a group or looking for different tastes.
What medical facilities are close to Chick-fil-A for customers seeking healthcare services?
Close to Chick-fil-A are several healthcare providers including Merle Hay Family Medicine, Iowa Health Physicians & Clinics, UnityPoint Clinic Family Medicine - Merle Hay, and UnityPoint Clinic Urgent Care - Merle Hay, which might be convenient for patients or visitors.
Are there any banking services near Chick-fil-A?
Yes, U.S. Bank and several related services such as ATMs and mortgage loan officers are located nearby, providing convenient banking options for customers.
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