Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,821 reviews
5 stars
569
4 stars
387
3 stars
310
2 stars
142
1 star
413
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and staff being unprofessional or rude.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors, unclean tables, and unsanitary conditions.
Staffing Problems
Several customers noted that the location appeared to be understaffed, leading to delays and poor service.
Management Concerns
There were multiple mentions of poor management practices, including inconsistent hours and lack of communication with customers.
- CSChloe Sheppard3 days ago5.0An authentic cafe - everything is delicious, the prices are also pleasing
- SLSilly LabastidaDec 15, 20253.0Did not go in
- AGallen grayDec 7, 20251.0Just left the drive thru, with my cold Son of Baconator that was probably ripping hot when they quenched it in the pool of mayo, ketchup, and whatever other condiments they Drowned my sandwich in. Im almost afraid for my Sister to open hers she asked for extra mayo. Other than that its a newly renovated place, at least the facade is, the rest if the property has seen better days. One positive is the worker taking the order was very professional and polite... missed an order of fries, but they were nice.
- WRWalter RhoadesDec 5, 20251.0The food was so old and disgusting I do not recommend this location to anyone.
- NSNora SipaqueNov 25, 20255.0Stopped in today, service was excellent and everyone there was friendly. Atreyu went above and beyond to make sure my order was made properly. Great job guys!!
Frequently Asked Questions About Wendy's
Is Council Bluff Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Council Bluffs?
The drive-thru at Wendy's in Council Bluffs is open daily from 8:00 AM to 11:00 PM.
Does Wendy's in Council Bluffs serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Can I order Wendy's food for delivery near Council Bluffs?
Yes, delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Council Bluffs location for feedback or questions?
You can call the location directly at (712) 328-3392, or reach customer care via Live Chat or the Wendy's Contact page online. There is also a Customer Satisfaction Survey available online.
What payment options are accepted at Wendy's in Council Bluffs?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is dine-in service available at Wendy's in Council Bluffs?
Yes, dine-in service is available. Wendy's also offers drive-thru, takeout, and delivery services.
Where can I find Wendy's menu and prices for the Council Bluffs location?
Menu and pricing can be viewed at order.wendys.com or the Wendy's mobile app by selecting the Council Bluffs location. Prices may vary slightly by location.
What are some nearby places to Wendy's in Council Bluffs where I can do other errands?
Nearby places include My Car Wash for automotive needs, Mega Saver gas station and convenience store, and LibertyX Bitcoin ATM for financial services.
Are there accommodations close to Wendy's in Council Bluffs if I am visiting the area?
Yes, Quality Inn & Suites near I-480 and I-29 is nearby, providing convenient lodging for visitors.
What other dining options are close to Wendy's in Council Bluffs?
Other nearby dining options include Sonic Drive-In, Popeyes® Louisiana Kitchen, and Casey's pizza restaurant and convenience store.