Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, poor service, and understaffing, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted cold, overcooked, or incorrect food orders, with several customers expressing disappointment in the overall quality.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean dining areas and restrooms.
Management Concerns
Several customers suggested that poor management and lack of training for staff contributed to the negative experiences.
MV
Mojo Via
Feb 5, 2026
1.0
This place is defiantly going under. I gave it a third chance for breakfast. I was waiting in the drive through after my order mind you for 25 minutes. They have a one man crew so I don't blame him. You could tell he was frustrated and panicking. I watched 2 cars pull out of the line and drive off. Sad, because it’s the only Wendys in CB. If you do not want to be late for work this is not your breakfast place. I forgot to mention that I had a two dollar off a combo on my app. He scanned it, but I never got my receipt and then when I look at my bank app nope, no two dollars off.
JN
Justice Nicole
Jan 19, 2026
1.0
Our food was ice cold, burger wasnt cooked fully, my nuggets are rock hard plus we didnt recieve or drinks and sauces Wendy's do better
MG
Marvin Graham
Jan 17, 2026
2.0
I won't be going back
DS
DęXTęR SįXx
Jan 15, 2026
1.0
My family has eaten a lot of meals at this location over the years, but I will never eat here again. As a delivery driver, I opted out of the last 3 orders from there, after watching the employees fumble around with the orders, seemingly incapable of determining which items went with which order. Orders are often wrong, or extremely slow. I stopped accepting orders from them a while ago. It would be better for ownership to start over, or leave CB altogether.
JJ
Jason
Jan 13, 2026
1.0
Worst Wendy’s I’ve ever been to. Can’t even get somebody to take a damn order. Been here a few times since it’s close to home, but haven’t even gotten to order anything yet.
This place should probably get some new employees/management or shut it down.
Garbage place.
What are the operating hours for Wendy's drive-thru in Council Bluffs?
The drive-thru at Wendy's in Council Bluffs is open daily from 8:00 AM to 11:00 PM.
Does Wendy's in Council Bluffs serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Can I order Wendy's food for delivery near Council Bluffs?
Yes, delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Council Bluffs location for feedback or questions?
You can call the location directly at (712) 328-3392, or reach customer care via Live Chat or the Wendy's Contact page online. There is also a Customer Satisfaction Survey available online.
What payment options are accepted at Wendy's in Council Bluffs?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is dine-in service available at Wendy's in Council Bluffs?
Yes, dine-in service is available. Wendy's also offers drive-thru, takeout, and delivery services.
Where can I find Wendy's menu and prices for the Council Bluffs location?
Menu and pricing can be viewed at order.wendys.com or the Wendy's mobile app by selecting the Council Bluffs location. Prices may vary slightly by location.
What are some nearby places to Wendy's in Council Bluffs where I can do other errands?
Nearby places include My Car Wash for automotive needs, Mega Saver gas station and convenience store, and LibertyX Bitcoin ATM for financial services.
Are there accommodations close to Wendy's in Council Bluffs if I am visiting the area?
Yes, Quality Inn & Suites near I-480 and I-29 is nearby, providing convenient lodging for visitors.
What other dining options are close to Wendy's in Council Bluffs?
Other nearby dining options include Sonic Drive-In, Popeyes® Louisiana Kitchen, and Casey's pizza restaurant and convenience store.
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