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The Buffet at Ameristar Casino

3.3
(227 reviews)

Business Details

2200 River Road, Council Bluffs, IA
51501, United States
(712) 328-8888
https://www.ameristarcouncilbluffs.com/dining/buffet

About

Buffet Restaurant
We're excited to bring you some of your favorites from the past along with new recipes from our talented culinary team. Featuring our amazing Asian Cuisine, comfort food favorites along with freshly carved meats, seafood and poultry. The Buffet will offer plenty of delicious options for you to choose from.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • Requires reservationsNot available
  • Credit cardAvailable

Location

The Buffet at Ameristar Casino
2200 River Road, Council Bluffs, IA
51501, United States

Hours

Reviews

3.3
227 reviews
5 stars
88
4 stars
31
3 stars
25
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was bland, cold, and of poor quality, with several mentioning specific items like prime rib and crab legs being disappointing.

Service Issues

While some reviews praised the staff for being friendly and attentive, numerous complaints highlighted rude service and inattentiveness, particularly from kitchen staff.

Value for Money

A significant number of customers felt that the buffet was overpriced for the quality of food offered, with many suggesting that better alternatives exist for a lower price.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty dishes and food safety issues, which contributed to a negative dining experience.

Mixed Experiences

Despite the negative feedback, some customers had positive experiences, particularly on crab leg nights, indicating that the quality may vary significantly.
  • RD
    Ronda Davis
    Feb 22, 2026
    1.0
    My Spouse received a voucher for a free BUFFET last week on our weekly Casino Rendezvous. We decided to bring our grandson to the buffet yesterday. I payed $73 which included 15% gratuity and he used his voucher. Your process to redeem the voucher was for him to sign a copy of the receipt that was placed in the cashier's drawer. The lady that seated us was so rude to us that I had to tell her she was being very rude and she asked What's My Problem? I chose to not engage any further with her and told Sylvester and our grandson to ignore her and don't let her ruin our dinner and proceeded to the Buffet. Sylvester was stopped at the buffet and told to put his plate back because he did not pay. How embarrassing. People are staring and looking and he was walked away from your buffet empty handed. He came back to the table with the lady that worked there. I had him go in his pockets and he provided his receipt and then he was welcomed to go back and remake his plate. Why offer complimentary buffet for play if a person has to be belittled for using it? Why not use Communication Skills and communicate with your cashier's before confronting your guest and telling him to put his plate back? Why not let him take his already prepared plate back to the table and sort it out there? The host that seated us was kind to everyone else that she seated and the only difference between us and everyone else is Sylvester is an African American Man. Is this a Whites Only Buffet? We Didn't See Any Signs Posted. We got the message Loud & Clear. We Are Not Welcomed. We enjoyed our weekly Monday Rendezvous at your Casino but if we are not welcomed to eat we don't want to be welcomed to spend our money gambling. I guess we will try Harrah's moving forward and this will be made public. You Should Be Ashamed. Good Grief it's 2026 Although you can rebuttal that the way we were treated was not racially motivated and just Bad Manners You Cannot Tell A Black Man From The Delta What Racism Feels Like He Absolutely Felt It Please don't take my word, review your cameras. We were encountered NOT greeted shortly after 4:00 PM on Saturday, February 21, 2026.
  • ZH
    Zach H
    Feb 22, 2026
    1.0
    The Saturday night buffet is garbage for $40. It's supposed to be prime rib but it's not. I had 2 pieces and I know one was strip cooked like prime rib. Flavorless and plenty of gristle I had to spit out. I'll never go there again.
  • BD
    Bill Dye
    Jan 27, 2026
    2.0
    We usually don't go on weekends so it is always closed.
  • BC
    Brian Curcio
    Jan 24, 2026
    2.0
    My husband, my child, and I came to the buffet at the former casino after seeing a very big and appealing advertisement. Unfortunately, the experience did not meet our expectations. The staff is polite and friendly, which is a positive point. However, the buffet itself was disappointing. The food was not tasty, some items seemed old, the meat was cold, and overall the quality and freshness were lacking. This is not a place I would recommend for those looking to enjoy a good meal or a pleasant dining experience. The advertising creates expectations that are not fulfilled in reality.
  • LS
    Lorenzo C. Sereno
    Jan 13, 2026
    5.0
    Came for the Friday evening crab legs. Full house, but everyone on the staff made sure to make a crowded dinner service feel smooth and easy. Everything we tried was great. The prime rib was delicious and perfectly tender. The beef bourguignon, pho, and mashed potatoes were also all great. And of course, the crab legs - the crab legs were amazing! Eat as much as you can, there will still be more. My advice? Get small amounts, and just keep going up for more. That way you're always eating hot, fresh crab! They will not run out, it's awesome.

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