Food Quality
Many customers reported that the food was bland, cold, and of poor quality, with several mentioning specific items like prime rib and crab legs being disappointing.
Service Issues
While some reviews praised the staff for being friendly and attentive, numerous complaints highlighted rude service and inattentiveness, particularly from kitchen staff.
Value for Money
A significant number of customers felt that the buffet was overpriced for the quality of food offered, with many suggesting that better alternatives exist for a lower price.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty dishes and food safety issues, which contributed to a negative dining experience.
Mixed Experiences
Despite the negative feedback, some customers had positive experiences, particularly on crab leg nights, indicating that the quality may vary significantly.