Taco Bell

3.5
1080 reviews
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Business Details

318 E Broadway, Council Bluffs, IA
51503, United States
(712) 328-7191
https://locations.tacobell.com/ia/council-bluffs/318-e-broadway.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 318 E Broadway in Council Bluffs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
318 E Broadway, Council Bluffs, IA
51503, United States

Hours

Reviews

3.5
1,080 reviews
5 stars
414
4 stars
214
3 stars
162
2 stars
74
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and a lack of assistance during ordering.

Food Quality

Many customers reported consistently low food quality, including incorrect orders, missing ingredients, and poorly prepared items.

Inventory Issues

Frequent complaints about being out of menu items and ingredients, leading to customer dissatisfaction.

Long Wait Times

Customers experienced long wait times both in the drive-thru and for mobile orders, often exceeding 30 minutes.

Cleanliness and Atmosphere

Several reviews mentioned unsanitary conditions and a generally unwelcoming atmosphere at the location.
  • BS
    Benjamin Shepard
    Dec 22, 2025
    4.0
    The cashier made personal comments about my order. The food was all right. Just uncomfortable.
  • JW
    Joseph Walker
    Dec 21, 2025
    1.0
    Always out of something. Terrible costumer service!!!! Needs a total makeover with the staff. I will never go there again!!! Totally sucks!!!!
  • AT
    austin terry
    Dec 16, 2025
    1.0
    Place was dirty and refused to take my order!!! Tried to make me do it myself on a kiosk as several employees just stood there could of just simply took my order!!
  • RG
    R G
    Dec 7, 2025
    1.0
    Ordered through drive thru. Had to correct order twice over speaker, still received wrong order and missing items.
  • SS
    Susan
    Nov 21, 2025
    4.0
    Generally my teens order their afternoon drink special. Have not eaten at a Taco Bell in 4+ years, and now I understand why. Quality is mid to low. Freshness? Um out of a bag? Price is great for lunch. Boxed lunch plus a drink, under $8.00. The burrito: gut ache. Beef taco: looked great, gave gut ache. Cinnamon things: crisp, flavorful. Never had before. Nice little dessert. Would I return to eat or recommend: not for me, but many people will enjoy. People working were friendly when giving our food, no other interaction during visit. Only 1 other customer.
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Frequently Asked Questions About Taco Bell

What are the drive-thru operating hours for Taco Bell at 318 E Broadway in Council Bluffs?

The drive-thru is open from 8:00 AM to 2:00 AM Monday through Thursday, 8:00 AM to 3:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sunday.

Where is Taco Bell located in Council Bluffs, IA?

Taco Bell is located at 318 E Broadway, Council Bluffs, IA 51503, USA.