Taco Bell

3.5
1075 reviews
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Business Details

318 E Broadway, Council Bluffs, IA
51503, United States
(712) 328-7191
https://locations.tacobell.com/ia/council-bluffs/318-e-broadway.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 318 E Broadway in Council Bluffs. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
318 E Broadway, Council Bluffs, IA
51503, United States

Hours

Reviews

3.5
1,075 reviews
5 stars
412
4 stars
214
3 stars
161
2 stars
74
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and disrespectful behavior towards customers.

Food Quality

Many customers reported consistently poor food quality, including incorrect orders, missing ingredients, and unsanitary conditions.

Long Wait Times

Customers frequently complained about long wait times in both the drive-thru and for mobile orders, often exceeding 30 minutes.

Inventory Issues

The location is often out of key menu items, leading to frustration among customers who find their desired items unavailable.

Management Problems

Reviews indicated significant issues with management, including poor staff supervision, lack of training, and inadequate handling of customer complaints.
  • SS
    Susan
    2 days ago
    4.0
    Generally my teens order their afternoon drink special. Have not eaten at a Taco Bell in 4+ years, and now I understand why. Quality is mid to low. Freshness? Um out of a bag? Price is great for lunch. Boxed lunch plus a drink, under $8.00. The burrito: gut ache. Beef taco: looked great, gave gut ache. Cinnamon things: crisp, flavorful. Never had before. Nice little dessert. Would I return to eat or recommend: not for me, but many people will enjoy. People working were friendly when giving our food, no other interaction during visit. Only 1 other customer.
  • SC
    S M C
    6 days ago
    1.0
    This place is the absolute worst. Food has barely any topping except for lettuce and is tradh at best. Overpriced what what you get. How is this franchise still open !?
  • DS
    Didi Schneberger
    Nov 11, 2025
    2.0
    The feelings on the fulfilling it's almost nothing
  • KR
    Kelly Rice
    Nov 1, 2025
    5.0
    I just love how you can punch in your order and they will bring it out to you.
  • DH
    Denny Hill
    Oct 17, 2025
    1.0
    There are no humans to take your order inside and only like three tables. If they don't want people to come into their restaurant, maybe they should lock the doors and permanently close the lobby. I don't go to restaurants to be condescended at just because I don't want to order lunch from a clanker.
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Frequently Asked Questions About Taco Bell

What are the drive-thru operating hours for Taco Bell at 318 E Broadway in Council Bluffs?

The drive-thru is open from 8:00 AM to 2:00 AM Monday through Thursday, 8:00 AM to 3:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sunday.

Where is Taco Bell located in Council Bluffs, IA?

Taco Bell is located at 318 E Broadway, Council Bluffs, IA 51503, USA.