Service Issues
Customers frequently reported rude staff, long wait times, and poor management, leading to a negative dining experience.
Lobby Accessibility
The lobby is often closed during operating hours, causing frustration for customers who wish to pick up orders inside.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, contributing to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, many reported issues with cold, stale, or poorly prepared items.
Kiosk Ordering
Customers expressed dissatisfaction with the requirement to use kiosks for ordering instead of interacting with staff.