Sonic Drive-In

3.8
1738 reviews
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Business Details

3445 W Broadway, Council Bluffs, IA
51501, United States
(712) 256-1300
http://www.sonicdrivein.com/locations/us/ia/council-bluffs/3445-w-broadway/store-4422
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Council Bluffs, IA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3445 W Broadway for the ultimate SONIC experience!

Location

Sonic Drive-In
3445 W Broadway, Council Bluffs, IA
51501, United States

Hours

Reviews

3.8
1,738 reviews
5 stars
702
4 stars
452
3 stars
267
2 stars
112
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, with some experiencing rude staff interactions.

Food Quality

While some customers enjoyed the food, others found it to be poorly prepared, cold, or lacking in flavor.

Positive Experiences

A number of reviews highlighted friendly staff and good service, particularly from specific employees.

Drive-Thru Challenges

Several customers noted difficulties with the drive-thru speaker and order accuracy, leading to frustration.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
  • AH
    Austin Hinkel
    Dec 14, 2025
    1.0
    Nothing good here besides mistakes
  • KT
    Kristina Trevato
    Nov 27, 2025
    4.0
    Tastes food. Loved the fries.
  • RP
    Ryan Powers
    Nov 15, 2025
    1.0
    Why does it take so long to get food in the drive up? It’s literally 20+ minutes every time. I guess next time I’ll just go through the drive through and park to get a halfway decent experience. Update: I just had to leave. They never were bringing my food. Awful staff
  • SS
    Speedy Speedy
    Oct 31, 2025
    1.0
    Wow cannot even get the order right. Only ordered 4 items. Ridiculous!
  • AM
    Alyssa M
    Oct 23, 2025
    1.0
    They usually have a bad tone on the speaker and if you want to sit and wait forever for literally just drinks, here’s the place to do it. I just waited 40 minutes for 4 large drinks.
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