CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Council Bluffs is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoy the food, particularly the soups and sandwiches, but there are complaints about freshness and portion sizes.
Service Speed
Many reviews highlight consistently long wait times, especially in the drive-thru, with some customers experiencing delays of over 30 minutes.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and sticky floors.
Customer Service
While some staff members received praise for their friendliness, there are numerous complaints about poor service and unprofessional behavior from other employees.
Inventory Issues
Customers frequently noted that items were out of stock, including popular menu items like soufflés and bread bowls.
DG
Doug Gamble
Nov 17, 2025
5.0
This has been by go-to for years. Work required me to travel to and from Omaha, and this was my stop. Great people and food.
KR
Kalab “808” R
Nov 5, 2025
5.0
Huge appreciation to Ashley V and the amazing crew at Panera in Council Bluffs, Iowa. Every visit feels personal the food’s always fresh, the service is warm, and the teamwork shows. Ashley V sets the tone: professional, kind, and always on it. The rest of the staff match that same energy friendly smiles, quick service, and genuine care. My mom always says this is the only Panera she’ll go to because no other one feels quite like this. Thank you all for keeping the bar high and making people feel welcome every time. You Really Made my day an hers.! Thanks
Presentation- 100/10 id eat it everyday just because it was gorgeous.
HR
Honest Reviewer
Nov 2, 2025
5.0
Great food and very fast to get one's order out.
RP
Robert Perry
Oct 31, 2025
4.0
Our first time there it turned out to be a nice little place 😄
KC
Kelly Cook
Oct 20, 2025
5.0
I don’t know who made my sandwich today but it was delicious! I had the Chicken Avo BLT pick 2 with a cup of tomato soup and a piece of baguette. The sandwich was fresh & filling, the soup warm and comforting and the baguette piece I got was crunchy on the outside and fluffy on the inside. Quick in and out at the drive-thru too! Bravo Panera Bread!