Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, with some experiencing waits of 20-30 minutes.
Customer Service
There were numerous complaints about rude and unprofessional staff, particularly during busy hours.
Food Quality
Several customers noted issues with food quality, including cold or improperly prepared items, and some reported finding hair in their food.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, with complaints about trash and cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the overall quality of food at times.
IR
isaac roberts
3 days ago
1.0
I'll call Jesse. Lady wouldn't hold her horses and kept interrupting and kept saying hello. Hello hello poor customer service
JJ
Jim Thiessen Jr
Dec 15, 2025
4.0
The ice tea was a little off the burger and fries were good
PR
Professional Reviewer
Dec 6, 2025
1.0
25 minutes for a Mc griddle, completely ridiculous
LH
Larissa Horn
Dec 5, 2025
1.0
Ordered last night (12/4/25 just before 6:00 pm - order #1983) for curbside pickup. When we arrived, 15 minutes after placing our order, there was no where to park for curbside, so changed the order to counter pick up. Tried to call twice to let them know it was changed, no answer. Not surprising on that due to how busy they were. Went inside to the counter and we waited for 20 minutes and no one even acknowledged us. We could see our order on a shelf, getting cold. People were coming to the counter, placing an order and getting their order, all while we were being ignored. We never did get our food, but were charged for it. The customer service is severely lacking and we will NEVER order from this place again.
ZZ
ZEPRAT GERNODT (ZEPRATGERNODT)
Nov 29, 2025
5.0
November 29, 2025
8:53 am
The first person who I came across was a young guy shoveling snow. He was in a good mood and friendly. He had a great attitude and it was hard to miss it. The young lady who rang up my order was nice and courteous as well. The other coworkers who made eye contact with me were definitely not going out of their way to say Hi.
I used the men’s room while waiting for my order and I ran across the same problem hlat this location as I have at some other McDonald’s restrooms. When they build these stores and outfit the restrooms they do two things I find irritating, and see as poor planning. They need to make sure all restroom doors are push to exit if you’re not going to provide paper towel dispensers.
If you have doors that are pull to exit and you do not have StepNPull/Foot pull door openers then how do you exit the restroom cleanly? Either you have to use a piece of your garments to open the door or you have to grab a piece of toilet paper from the stall to open the door. If you don’t do either then you’re forced to open the door by hand which negates the hand washing process.
Even more important are the employees who walk out of the restroom after having “Washed” their hands.
C’mon management… you’re not aware of this nasty situation?
The first picture shows the men’s room as it is the day I came here. Luckily no one was using the stall and I was able to grab some tissue paper. How many people have handled food here under this condition.
What are the opening hours for McDonald's at 610 30th Ave, Council Bluffs?
McDonald's at 610 30th Ave is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Saturday from 5:00 AM to 11:30 PM, and on Sunday from 6:00 AM to 11:30 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM until midnight.
What online options are available to order food from McDonald's?
You can order food online via McDonald's app available on the Apple App Store and Google Play, or directly through their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's 610 30th Ave?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other McDonald's locations near 610 30th Ave in Council Bluffs?
Yes, there are multiple McDonald's restaurants nearby that you might find convenient depending on your location.
What other dining options are available near this McDonald's?
Nearby dining options include Cracker Barrel Old Country Store, Applebee's Grill + Bar, IHOP, Jimmy John's, Red Lobster, Fazoli's, La Mesa Mexican Restaurant, Taco Bell, HuHot Mongolian Grill, Perkins Restaurant & Bakery, and Dickeys Barbecue Pit.
Are there lodging options near McDonald's at 610 30th Ave?
Nearby lodging options include Fairfield Inn & Suites Omaha East/Council Bluffs, Motel 6, and Red Roof Inn.
What is the price range at McDonald's 610 30th Ave?
The price range is categorized as 'ONE', indicating affordable pricing.