Brand Certified
McDonald's
3.5(960 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
251 Bennett Ave, Council Bluffs, IA
51503, United States
Certified by McDonald's • Mar 01, 2026
(712) 328-0040
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
960 reviews
5 stars
333
4 stars
208
3 stars
168
2 stars
72
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items.
- LHLisa W Hoult6 days ago1.0Less than comfortably warm food.
- JSJORY STEPHENS-VICENSFeb 26, 20265.0Like I said before, this place is great
- KKkayFeb 21, 20265.0I highly recommend! Great service!
- JSJamie ScottJan 20, 20264.0When a Coke is needed, this is my go too place. Most employees are kind and helpful.
- WRWilliam RuschDec 22, 20251.0Order a quarter pounder with cheese, get home and the cheese is not on the burger but melted on the bottom of the box,
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
Is drive-through service available and what are its hours?
Yes, the drive-through is available daily from 5:00 AM to midnight.
What delivery services does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi and mobile ordering?
Yes, the location offers WiFi as well as mobile ordering services.
Is there a rewards program I can join at this McDonald's?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby coffee shop can I visit before or after dining here?
Starbucks is a nearby coffee shop you can visit conveniently before or after your meal at McDonald's.
Are there other fast food options close to this McDonald's?
Yes, KFC and Papa Murphy's are nearby fast food restaurants offering additional dining choices.
What banking services are available near this McDonald's for customer convenience?
Nearby banks include TS Bank, U.S. Bank, Availa Bank, Council Bluffs Savings Bank, Security National Bank, and Great Western Bank for your banking needs while visiting.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website