Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
943 reviews
5 stars
324
4 stars
209
3 stars
164
2 stars
72
1 star
174
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or missing items in their orders.
Service Speed
Customers consistently noted slow service, both in the drive-thru and inside the restaurant.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms.
Staff Behavior
Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.
Food Quality
Several customers mentioned that the food was often cold, poorly prepared, or not as expected.
- CTChris Thomas4 days ago3.0It's McDonald's
- AWAlexis WuestewaldNov 9, 20251.0ordered drive through, sent us an a whole bunch of other cars to wait at the numbers and took 15+ minutes to get us our food all while other cars in the drive through were getting to get their food and get pushed through
- CLCole LehnherrOct 25, 20252.099.99% of my orders from this location have had something wrong or missing.
- TRTravis RobertsonOct 12, 20251.0Went inside to eat which turned into a nightmare. Kids meals burgers were wrong, I ordered 10 piece nugget and it didnt come when they brought it out so I go up and tell them. I also didnt get my dipping sauce so I told him when I let them know about my chicken nuggets. So I wait about 10 minutes for my chicken nuggets and still no dipping sauce so I let him know that when he dropped my nuggets off, so he says I will be right back im so sorry. 5 minutes later still no sauce so I go to the counter and the same guy asked if I needed anything. I told him I am still waiting on my dipping sauce. There was also 3 other customers sitting inside that had messed up orders. My wife was in the drive-thru and ordered a hamburger kids meal got a chicken nugget kids meal. Now on the the seating area. I had to clean my own table because every single table was dirty. The flies were absolutely horrible along with the bathrooms. My 3 year old son didnt even want to pee in there because there was about 50 flies in the handicap stall. I will never go back to eat there again. WORST MCDONALDS I HAVE EVER BEEN TO.
- SRSarah RasmussenOct 2, 20251.0I ordered two 6 pc chicken nugget kids meals with sweet tea and I’m sitting here wondering why one of my kids is trying to eat my others chicken nuggets. I asked him to stop and he kept saying “ they didn’t give me nuggets” I didn’t believe him so I made him give me his box . there were none in there. I looked around him and in my other son’s box thinking my other son grabbed his but they weren’t. I expect to get what I ordered and I didn’t. A 6 pc NUGGET meal and you forget the NUGGETS. this is BEYOND annoying. I don’t ever leave bad reviews but don’t have people doing the damn food if they aren’t watching what they are doing!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
Is drive-through service available and what are its hours?
Yes, the drive-through is available daily from 5:00 AM to midnight.
What delivery services does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi and mobile ordering?
Yes, the location offers WiFi as well as mobile ordering services.
Is there a rewards program I can join at this McDonald's?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby coffee shop can I visit before or after dining here?
Starbucks is a nearby coffee shop you can visit conveniently before or after your meal at McDonald's.
Are there other fast food options close to this McDonald's?
Yes, KFC and Papa Murphy's are nearby fast food restaurants offering additional dining choices.
What banking services are available near this McDonald's for customer convenience?
Nearby banks include TS Bank, U.S. Bank, Availa Bank, Council Bluffs Savings Bank, Security National Bank, and Great Western Bank for your banking needs while visiting.