Jimmy John's

3.5

249 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1640 W Broadway, Council Bluffs, IA

51501, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.5

249 reviews

5 stars

113

4 stars

3 stars

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1 star

AI-generated from recent customer reviews

Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.

While some customers enjoyed the sandwiches, others complained about hard bread, missing ingredients, and overall poor food quality.

Many reviews highlighted issues with delivery speed, with several customers experiencing significant delays or incorrect deliveries.

Several customers expressed dissatisfaction with the high prices relative to the quality of food and service.

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.

KK
Katz
Dec 28, 2025
1.0
Using a Uber driver I don't feel comfortable with a stranger who doesn't work for the company as a company driver I don't trust too many but jobs and unsafe ppl who to say they don't put something in the food or something else happens I say it be liability issues. Get some actual company drivers you loose lots of business
MS
Michael Scholten
Dec 17, 2025
4.0
Do not go through the drive through go in to get your order.
MG
Maggie Graybill
Dec 16, 2025
1.0
Waited an hour and a half for two sandwiches!!! They failed to mention that they outsourced their delivery service to UBER! Ridiculous
EP
Elem P
Nov 11, 2025
5.0
The sandwiches were delicious and fresh.
MM
Mason
Oct 11, 2025
1.0
They have been be really rude the past few times we have been there