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Jimmy John's

3.5
(250 reviews)
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Business Details

1640 W Broadway, Council Bluffs, IA
51501, United States
(712) 256-6330
https://locations.jimmyjohns.com/ia/councilbluffs/sandwiches-838.html

About

Sandwich Restaurant

Location

Jimmy John's
1640 W Broadway, Council Bluffs, IA
51501, United States

Hours

Reviews

3.5
250 reviews
5 stars
114
4 stars
37
3 stars
28
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor service, including incorrect orders and long wait times.

Food Quality

While some customers enjoyed the sandwiches, others complained about hard bread, missing ingredients, and overall dissatisfaction with the food.

Delivery Problems

Many reviews highlighted issues with delivery, including long wait times and missed orders, leading to frustration among customers.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices of sandwiches, feeling they were not worth the cost.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • RG
    Rita Gilbert
    Feb 20, 2026
    5.0
    We had a delicious dinner - thank you, we'll come again 😊
  • JJ
    JESSE JOBE
    Jan 30, 2026
    2.0
    This location sucks. Today I ordered a jimmy cubano and a turkey/roast beef add bacon. My cubano had roast beef on it and my turkey/roast beef had no bacon. Not sure if I was charged as I didn’t get a receipt.
  • KK
    Katz
    Dec 28, 2025
    1.0
    Using a Uber driver I don't feel comfortable with a stranger who doesn't work for the company as a company driver I don't trust too many but jobs and unsafe ppl who to say they don't put something in the food or something else happens I say it be liability issues. Get some actual company drivers you loose lots of business
  • MS
    Michael Scholten
    Dec 17, 2025
    4.0
    Do not go through the drive through go in to get your order.
  • MG
    Maggie Graybill
    Dec 16, 2025
    1.0
    Waited an hour and a half for two sandwiches!!! They failed to mention that they outsourced their delivery service to UBER! Ridiculous
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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