Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
There were mixed reviews on food quality, with some customers noting stale bread and incorrect orders.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were criticized for being unprofessional and lacking customer service skills.
Cleanliness
The store was generally noted as clean, contributing positively to the customer experience.
Delivery Problems
Many customers experienced issues with delivery times and order accuracy, leading to dissatisfaction.
JW
Jaik Weinfurtner
Jan 4, 2026
1.0
Freak fast delivery my rear end. They don’t even have in house delivery drivers if I wanted to pay with a card or have a 3rd party fee for bringing it to me I would have chose that route don’t call me and say you can’t accept cash don’t make it an option on your app
FC
Freya Caltabiano
Dec 22, 2025
5.0
Great place, delicious food, inexpensive - the staff is always helpful
EB
Emma Brown
Dec 17, 2025
1.0
Been waiting over an hour for my delivery and I live 5 minutes away from the store, called and the person who answered was so rude and couldn’t get off the phone with me fast enough and spoke over me the entire time.
JS
Jack Shelton
Oct 4, 2025
1.0
1 hour in drive-thru
MS
Mackenzie Lee Shelton
Oct 4, 2025
1.0
Had to wait over 45 min in the drive thru. This is absolutely horrible considering their entire slogan is "freaky fast." Forced us to be late to an event. I will never come back to this location ever again.