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Jimmy John's

3.8
(244 reviews)
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Business Details

418 E Broadway, Council Bluffs, IA
51503, United States
(712) 256-5402
https://locations.jimmyjohns.com/ia/councilbluffs/sandwiches-1111.html

About

Sandwich Restaurant

Location

Jimmy John's
418 E Broadway, Council Bluffs, IA
51503, United States

Hours

Reviews

3.8
244 reviews
5 stars
122
4 stars
39
3 stars
27
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for both delivery and drive-thru orders, with some experiencing rude or unhelpful staff.

Food Quality

While many enjoyed the food, there were complaints about stale bread, incorrect orders, and finding foreign objects in meals.

Staff Performance

Mixed reviews on staff behavior; some praised friendly service while others noted unprofessionalism and poor customer service.

Cleanliness

The store was generally reported as clean, contributing positively to the dining experience.

Pricing Concerns

Several customers felt the prices were high relative to the quality of food received.
  • BB
    Brynn
    5 days ago
    1.0
    Freaky Slow. Took over an hour despite being 1 mile from the store. My actual driver was very sweet and prompt. The store just took forever to send out the order.
  • AW
    Aaron Washpun
    Jan 19, 2026
    5.0
    We liked everything, the staff was nice and the food was delicious
  • JW
    Jaik Weinfurtner
    Jan 4, 2026
    1.0
    Freak fast delivery my rear end. They don’t even have in house delivery drivers if I wanted to pay with a card or have a 3rd party fee for bringing it to me I would have chose that route don’t call me and say you can’t accept cash don’t make it an option on your app
  • FC
    Freya Caltabiano
    Dec 22, 2025
    5.0
    Great place, delicious food, inexpensive - the staff is always helpful
  • EB
    Emma Brown
    Dec 17, 2025
    1.0
    Been waiting over an hour for my delivery and I live 5 minutes away from the store, called and the person who answered was so rude and couldn’t get off the phone with me fast enough and spoke over me the entire time.
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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