Jimmy John's

4.0
323 reviews

About

Sandwich Restaurant

Location

Jimmy John's
531 30th Ave, Council Bluffs, IA
51501, United States

Hours

Reviews

4.0
323 reviews
5 stars
180
4 stars
57
3 stars
27
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, contradicting the 'freaky fast' promise.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwiches.

Food Quality

While some customers praised the food quality, others noted inconsistencies, such as stale bread and poorly made sandwiches.

Customer Service

Feedback on customer service was mixed, with some employees being described as friendly and efficient, while others were reported as rude or unhelpful.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and perceived poor value for money.
  • BH
    Brittanii Hotze
    Nov 20, 2025
    2.0
    Literally always forget my ranch I order. Every single time. And that ranch ain’t cheap…
  • PM
    Patty Martin
    Oct 6, 2025
    5.0
    Quick to order but seems the speeding has slowed down
  • WP
    Walter Parada
    Sep 11, 2025
    1.0
    You think you'd put an order in ahead of time so that when you get there it's ready right? NOPE! Put an order in 20 minutes before arriving and still had to wait 10 minutes for my 1 single sandwich to be ready. Matter fact A GUY ARRIVED AND PAID FOR HIS SANDWICH IN PERSON and he got his order before me! The employees of this jimmy johns clearly DON'T CARE! If you're gonna put an order in ahead of time to save time go to a different jimmy johns.
  • SK
    Sua chua dau tay Nhung mua hoa kem
    Sep 5, 2025
    5.0
    The pizza crust is consistently baked to perfection.
  • JS
    J S
    Oct 16, 2022
    1.0
    I had a bad experience never going there again they messed up on my order with me an my girlfriend didn’t remake our sandwiches just gave us what our orders was missing in front of the manager an he didn’t even say anything just continued to be on his