Many customers reported slow service, especially in the drive-thru, contradicting the 'freaky fast' promise.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food quality, others reported inconsistencies, such as hard bread and poorly made sandwiches.
Customer Service
Feedback on customer service was mixed, with some employees being friendly and efficient, while others were described as rude or unprofessional.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived poor value for money.
BH
Brittanii Hotze
Nov 20, 2025
2.0
Literally always forget my ranch I order. Every single time. And that ranch ain’t cheap…
PM
Patty Martin
Oct 6, 2025
5.0
Quick to order but seems the speeding has slowed down
WP
Walter Parada
Sep 11, 2025
1.0
You think you'd put an order in ahead of time so that when you get there it's ready right? NOPE! Put an order in 20 minutes before arriving and still had to wait 10 minutes for my 1 single sandwich to be ready. Matter fact A GUY ARRIVED AND PAID FOR HIS SANDWICH IN PERSON and he got his order before me! The employees of this jimmy johns clearly DON'T CARE! If you're gonna put an order in ahead of time to save time go to a different jimmy johns.
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