Buffalo Wild Wings

4.0
1515 reviews
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Business Details

3701 Metro Drive, Council Bluffs, IA
51501, United States
(712) 366-0067
https://www.buffalowildwings.com/locations/us/ia/council-bluffs/3701-metro-drive,-suite-100/sports-bar-211
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3701 Metro Drive, Council Bluffs, IA
51501, United States

Hours

Reviews

4.0
1,515 reviews
5 stars
791
4 stars
345
3 stars
148
2 stars
84
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mark consistently received high praise for his exceptional service, with many customers specifically requesting him as their server.

Food Issues

Several customers reported problems with food quality, including cold dishes, incorrect orders, and lack of flavor.

Customer Experience

Mixed reviews on overall customer experience, with some praising the atmosphere and service, while others expressed frustration with delays and staff attitudes.

Takeout Problems

Multiple customers had negative experiences with takeout orders, citing long wait times and missing items.
  • MM
    maseta73
    Nov 14, 2025
    1.0
    Smells like the back of Chicken butcher house ....get your atmosphere together y'all make millions
  • VP
    Vicente Paramo
    Nov 8, 2025
    2.0
    I got to watch a hole football game before I got my food and they were cold as well
  • JM
    Jennifer McDonald
    Nov 8, 2025
    3.0
    When I went to pick up my order the cashier was extreamly rude and disrepectful. I spoke to a manager who said he would give a refund but would only do so at the end of the night. I have never received a refund. It took 40 minutes to get my food when I was told when I called in that it would be 20 minutes. I didn't received silverware or salad dressing. The receipt has $ 20z Ranch on it. I only received napkins because I asked the manager for extra napkins. I assumed there were already napkins in the bag but there was only the food. The cashier didn't provide me a receipt and I asked the manager for one. When he printed it the printer was out of paper and he put a new roll of paper in it. It took 3 minutes for my receipt to print once it started printing.
  • JC
    J C
    Nov 8, 2025
    3.0
    Food is hit or miss, there's usually something wrong either with the nachos having light toppings or stale tortilla chips. Usually it's overcooked wings or very under sauced. Once in a while though it's all excellent! The servers clearly don't want to be there though, or at least that's how they act like. They may be under staffed and overwhelmed... Maybe?
  • CW
    Cat Wilber
    Nov 1, 2025
    1.0
    We ordered food for pick up and we waited for over an hour after it was scheduled to be complete. No reason was given for the delay. By the time we got our food, it was cold as well as missing items. If you want to eat at this establishment, never do take out. I have not had one good experience with this process.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Council Bluffs serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Council Bluffs?

The restaurant is open Monday through Wednesday from 11:00 AM to 12:00 AM, Thursday through Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.