Arby's

3.8
1483 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2647 S 24th St, Council Bluffs, IA
51501, United States

Hours

Reviews

3.8
1,483 reviews
5 stars
633
4 stars
348
3 stars
201
2 stars
109
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or poorly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Positive Experiences

Some customers praised the food and service, particularly during late-night visits, highlighting friendly staff and good value.
  • WP
    William Painter
    6 days ago
    4.0
    Predictably good. Very friendly staff
  • CC
    Camaro350guy
    Dec 23, 2025
    2.0
    Very slow bad service in the morning. She walked passed me several times without even greeting me this took about 4 minutes no biggie but there was one drive-thru car and no one else in the place she took my order and then I sat. My sandwich was done fast put up in the window for her to grab and I waited 6 minutes until she finally took someone else's order that was waiting for 5 minutes that walked up after me that she never greeted and then got my food and then gave it to me All in all it was about 12 minutes of time with one person in drive-thru and me at the counter in someone else waiting to order The food was honestly done in about 2 minutes after I ordered. The person preparing the food did a great job everything was good but the service. I don't really care about the time but if she would greeted me and said it was going to be a moment it would have been a little nicer where I understand these jobs aren't the greatest to do in the mornings when you don't have as much help but having a little better attitude makes things a lot better.
  • MK
    Megan Kreft
    Nov 17, 2025
    4.0
    Happy they got the chicken cordon Bleu back....
  • RL
    Robin Lane
    Nov 14, 2025
    1.0
    Doesn't offer or have new sandwiches or offers that the corporate Arby's offer since it's 'privately owned', we were told. Food was not the best and counter person seemed busy with other things. Don't waste your money there.
  • WW
    Wolverine1228
    Oct 31, 2025
    5.0
    I just love their Market Fresh Sandwiches..