Arby's

4.3
1187 reviews
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Business Details

3313 W Broadway, Council Bluffs, IA
51501, United States
(712) 328-1637
http://www.arbys.com/locations/us/ia/council-bluffs/3313-w-broadway/store-1775
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3313 W Broadway, Council Bluffs, IA
51501, United States

Hours

Reviews

4.3
1,187 reviews
5 stars
624
4 stars
351
3 stars
141
2 stars
27
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for the roast beef, gyros, and Reuben sandwiches, although there were complaints about cold or old items.

Customer Service

Service was frequently highlighted as friendly and efficient, but there were notable instances of poor service and order inaccuracies.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting dirty tables and others praising the overall cleanliness.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect modifications.
  • AP
    Alexander Patterson
    1 day ago
    5.0
    Rae is literally the bomb! Everyone has good customer service skills at this location! The food is fresh and they always keep their restaurant clean. I strongly suggest that you come to this location. There’s nothing like eating good food but it’s even better when the people making the food are happy to be there and taking their job seriously
  • AG
    Amy G
    Jan 2, 2026
    4.0
    waited almost 35 min in line and food was still cold
  • RH
    Randall Harris
    Nov 16, 2025
    3.0
    Steak bites are not steak they are roast beef, different grain than a steak
  • CS
    Curtis Sawyer
    Oct 23, 2025
    4.0
    The food was fantastic
  • DD
    Daisy
    Oct 8, 2025
    5.0
    I always come to this Arby’s because I always get the best customer service! Food is always good and the great customer service makes it even better.
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