Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
I’ve gone to this Wendy’s before it’s one close to our house. Me and my roommate decided to go through Wendy’s after work and the guy that was taking the order did not understand us. We had to repeat it 4 to 5 times when we asked him what he was confused about he got snappy and told us the amount and to go to the second Window… Once we get to the second window, he rips her card out of her hand doesn’t say anything slams the window door, and then he throws her card in with our food and throws a bag of food at her very rudely, then slammed the Window door again. Customer service was very, very poor.. He had to be a manager or something because he was wearing a red shirt and he was the only one wearing a red shirt. BIG dark skin guy.
IC
Isaac C
Mar 27, 2026
5.0
Phenomenal service, shout-out to the skinny guy in the red cap
TJ
Troy Pulse Jr
Mar 26, 2026
5.0
I had such a great experience at Wendy’s tonight and wanted to recognize someone who really stood out. My daughter and I stopped by to grab a Frosty, and she tried the strawberry Frosty for the first time. The employee taking our order, Anasa, was incredibly friendly and helpful—she answered my questions and made the whole interaction feel welcoming.
When we pulled up to the window, she was just as pleasant in person. She noticed my daughter in the back seat and went out of her way to include a toy in our bag for her. My daughter was so thankful and excited. It wasn’t about the toy itself—it was about the awareness and kindness Anasa showed in that moment that made our late-night stop feel special.
Little acts like that make a big difference. I run a business myself, and I can honestly say I would hire someone like Anasa in a heartbeat. She represents great customer service and deserves recognition for the way she treats customers.
Thank you, Anasa, for making our night better!
AL
Alberto Lozano
Mar 10, 2026
5.0
Food was hot. Actually had to wait for it to cool to eat it; not common amongst fast food. It was fresh, served well, and the staff were all polite and accommodating.
CB
Christopher Bourne
Mar 9, 2026
5.0
Been a while since we went to Wendy's, but it is was really great. Service, food and of course, speed since it was drive thru.
What are the operating hours for drive-thru service at Wendy's in Clive, IA?
The drive-thru at Wendy's in Clive, IA is open daily from 10:00 AM to 9:00 PM.
Is the Wendy's location at 1251 NW 118th Street open for breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Does this Wendy's offer delivery and takeout options?
Yes, Wendy's in Clive, IA offers both delivery where available and takeout services for your convenience.
How can I place an order online or through an app for Wendy's in Clive, IA?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for a quick and easy ordering experience.
What payment methods are accepted at Wendy's in Clive, IA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
What is the dress code at Wendy's in Clive, IA?
The dress code at this Wendy's location is casual.
How can I contact the Wendy's in Clive, IA if I have questions or feedback?
You can call Wendy's directly at (515) 224-2099 or reach Customer Care via the Wendy's Contact page or call 888-624-8140 for questions or feedback.
Are there other dining options near Wendy's in Clive, IA?
Yes, nearby dining options include Cracker Barrel Old Country Store for American cuisine and El Rodeo for Tex-Mex and Mexican food.
What nearby convenience stores can I visit close to Wendy's in Clive, IA?
Nearby convenience stores include Hy-Vee Fast & Fresh and Kum & Go, which are convenient for fuel and snacks when visiting Wendy's.
Are there any hotels near Wendy's in Clive, IA for travelers?
Yes, travelers can find accommodations nearby at Country Inn & Suites, La Quinta Inn & Suites Des Moines West Clive, and Best Western Plus Des Moines West Inn & Suites.
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