Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
836 reviews
5 stars
297
4 stars
210
3 stars
138
2 stars
65
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and dismissive attitudes.
Operational Hours
Numerous complaints about the dining room being closed during posted hours, with some customers frustrated by early closures.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received stale or incorrect items.
Cleanliness
Concerns about cleanliness, particularly in restrooms and dining areas, with reports of sticky floors and unpleasant odors.
- SKSabrina KillenNov 11, 20255.0I wanna say Lisa is amazing long story short had fussy kids and when we was waiting for our food she had claimed my kids down talking to them had them laughing and all it was definitely one of my best experiences in fast food she’s an amazing person!
- AMAllison MartinNov 11, 20255.0Went through the drive thru I got a oreo frosty and a biggie bag best fries I have ever had they were hot and fresh and my cashier Lisa made sure everything i needed was in my bag ! So glad noone forget my sauces or napkins ! 1000% satisfied
- JPJason PaullinNov 1, 20253.0The workers weren't very friendly the food was good
- RCRyan CooperOct 27, 20252.0Cmon now. 14 for a combo, ur choc frosty doesnt work and u gave me a coke with no coke flavor all in one trip. I might as well start my diet today.
- RDRodney DahlhauserOct 22, 20251.0Absolutely the worse customer service. Continually interrupted me while try to order. Asked them to please allow me to order, was asked to leave. Stop interrupting your customers, we are not as dumb as you think we are
Frequently Asked Questions About Wendy's
Is University Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Clive, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Clive, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 224-2099.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does University Wendy’s serve breakfast?
Yes, this Wendy’s location in Clive, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's in Clive, IA?
The drive-thru at Wendy's in Clive, IA is open daily from 10:00 AM to 9:00 PM.
Is the Wendy's location at 1251 NW 118th Street open for breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Does this Wendy's offer delivery and takeout options?
Yes, Wendy's in Clive, IA offers both delivery where available and takeout services for your convenience.
How can I place an order online or through an app for Wendy's in Clive, IA?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for a quick and easy ordering experience.
What payment methods are accepted at Wendy's in Clive, IA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
What is the dress code at Wendy's in Clive, IA?
The dress code at this Wendy's location is casual.
How can I contact the Wendy's in Clive, IA if I have questions or feedback?
You can call Wendy's directly at (515) 224-2099 or reach Customer Care via the Wendy's Contact page or call 888-624-8140 for questions or feedback.
Are there other dining options near Wendy's in Clive, IA?
Yes, nearby dining options include Cracker Barrel Old Country Store for American cuisine and El Rodeo for Tex-Mex and Mexican food.
What nearby convenience stores can I visit close to Wendy's in Clive, IA?
Nearby convenience stores include Hy-Vee Fast & Fresh and Kum & Go, which are convenient for fuel and snacks when visiting Wendy's.
Are there any hotels near Wendy's in Clive, IA for travelers?
Yes, travelers can find accommodations nearby at Country Inn & Suites, La Quinta Inn & Suites Des Moines West Clive, and Best Western Plus Des Moines West Inn & Suites.