Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Operational Hours
Customers expressed frustration over limited hours of operation, with some locations closing earlier than expected.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.
IC
Ingrid Crouch
Nov 10, 2025
5.0
The woman was incredibly kind… That’s all I have to say.
DD
Destinee Davis
Sep 19, 2025
1.0
To the lady who answered the phone today and was snarky with me asking to speak to the manager to check something then hung up on me. I'm appalled by your behavior. Thanks for ruining my day with your bs attitude 👍
AU
A Google User
Sep 18, 2025
1.0
Very rude! Bad customer service! I wouldn’t EAT or WORK here. Ew.
CJ
Conrad James
Sep 18, 2025
5.0
The usual, baconator , 4 chocolate chip cookies
Large Tangerine twist
JN
John Neder
Sep 16, 2025
3.0
The food was ok. The staff behind the counter were not trained very well. They had a new sandwich and nobody could tell us what was on it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Clive, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Clive, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (515) 987-2055.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hickman + 159th Wendy’s serve breakfast?
Yes, this Wendy’s location in Clive, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 15900 Hickman Road, Clive?
The drive-through is open daily from 8:00 AM to 10:00 PM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's in Clive serves breakfast, lunch, and dinner.
Can I order delivery or takeout from Wendy's at this location?
Yes, delivery and takeout are available. You can order through their app or website.
What payment options are accepted at Wendy's on Hickman Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
Call (515) 987-2055 or visit the Contact page on Wendy's website. You can also provide feedback through their Customer Satisfaction Survey.
Is Wendy's at 15900 Hickman Road currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
Where can I find Wendy’s menu and nutrition information?
Menu pricing and nutrition details are available on Wendy’s website and mobile app.
Are there other fast food options near Wendy's at Hickman Road?
Yes, nearby fast food options include Domino’s Pizza and Maria's Mexican Food, convenient for variety before or after your visit.
What nearby services can I use before or after visiting Wendy's?
Nearby services include Iowa IV West dentist, The UPS Store for shipping, and Spartan Strength gym for fitness.
Is there public transit or community activities near Wendy's that could help plan my visit?
While public transit info isn't specified, you can visit nearby community spots like First Tee - Central Iowa youth organization before dining at Wendy's.