Wendy's

3.7
532 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15900 Hickman Road, Clive, IA
50325, United States

Hours

Reviews

3.7
532 reviews
5 stars
212
4 stars
120
3 stars
98
2 stars
37
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Operational Hours

Customers expressed frustration over limited hours of operation, with some locations closing earlier than expected.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.
  • IC
    Ingrid Crouch
    Nov 10, 2025
    5.0
    The woman was incredibly kind… That’s all I have to say.
  • DD
    Destinee Davis
    Sep 19, 2025
    1.0
    To the lady who answered the phone today and was snarky with me asking to speak to the manager to check something then hung up on me. I'm appalled by your behavior. Thanks for ruining my day with your bs attitude 👍
  • AU
    A Google User
    Sep 18, 2025
    1.0
    Very rude! Bad customer service! I wouldn’t EAT or WORK here. Ew.
  • CJ
    Conrad James
    Sep 18, 2025
    5.0
    The usual, baconator , 4 chocolate chip cookies Large Tangerine twist
  • JN
    John Neder
    Sep 16, 2025
    3.0
    The food was ok. The staff behind the counter were not trained very well. They had a new sandwich and nobody could tell us what was on it.

Frequently Asked Questions About Wendy's

Is Hickman + 159th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.