Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Clive.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,462 reviews
5 stars
961
4 stars
203
3 stars
82
2 stars
47
1 star
169
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness of the staff, there were numerous complaints about poor management and lack of training, leading to confusion and mistakes in orders.
Product Quality
Customers frequently reported issues with stale or old donuts, with some stating that the quality has declined significantly.
Availability
Many reviews highlighted that the store often runs out of popular items and has limited menu options, especially during peak hours.
Service Speed
Customers expressed frustration with long wait times in the drive-thru and the overall slow service, particularly when the lobby is closed.
Operational Issues
The lobby is often closed, and there are frequent complaints about misleading hours and the store being closed when it should be open.
- DCDat Chung5 days ago1.08:06, lights on inside, nobody answering drive thru, lobby is locked.
- DPDeanne P.Dec 30, 20255.0Very yummy. Love these donuts.
- BBBrian BenjaminDec 24, 20251.0Placed an online order for Peanuts donuts 3 days in advance of the pickup (for Christmas). Received a call at the time I was supposed to pick them up indicating they couldn't fulfill the order. What is the point of ordering in advance if they can't fulfill the order? I rarely order donuts and only did this because of the seasonal special. I certainly won't be ordering Krispy Kreme donuts in the future. Do better, Krispy Kreme.
- TTTera TaitDec 23, 20253.0Arrived at 745 pm all doors were locked. Checked online it said it was open till 9. Workers inside just looked at us. Tried calling all automated. A worker came out to leave i asked what time they closes she said "the lobby is closed, but drive thru is open. Ended up getting donuts but something needs updated.
- JSJuliet SmithDec 3, 20251.0Donut holes were hard as rocks and looked unappealing, order did not match what was ordered. Called to see if the store wanted to make things right before leaving this review. Was told I could bring them back and get a refund or new order, but they wouldn't do anything about it over the phone. Go back for the $50 order I just paid $13 to have delivered that THEY sent out stale and incorrect? Now for Snoopy, well I don't think my kid will love it but I laughed my butt off. Mistakes are made but you can actually try to find resolutions and provide customer service when you all messed up. Do better. I'll be desputing charges with Door Dash.
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours for Krispy Kreme in Clive, IA?
Krispy Kreme Clive is open daily from 6:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.
Does Krispy Kreme Clive offer drive-through service?
Yes, the drive-through is open daily starting at 6:00 AM and closes at 9:00 PM most days, with extended hours until 10:00 PM on Fridays and Saturdays.
Can I order Krispy Kreme doughnuts online for pickup or delivery?
Yes, you can order online for pickup or delivery through Krispy Kreme's ordering website or mobile apps.
Are there any special promotions or limited-time doughnut collections at Krispy Kreme?
Krispy Kreme offers Limited Time Doughnut Collections and exclusive offers through Krispy Kreme Rewards. Additionally, during Hot Light Hours (7-9 AM & 5-7 PM), customers receive a free Original Glazed® doughnut.
What meals does Krispy Kreme serve?
Krispy Kreme serves breakfast and brunch meals along with their signature doughnuts and coffee.
What payment options are available at Krispy Kreme Clive?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Krispy Kreme Clive?
The dress code is casual at Krispy Kreme Clive.
Is the Krispy Kreme location in Clive family-friendly?
Yes, Krispy Kreme welcomes families, as well as the LGBTQ community.
What nearby places can I visit before or after enjoying treats at Krispy Kreme Clive?
You can visit several nearby spots such as The Ultimate Journey church, Foot Relaxation spa for massages, or Lara's Bakery and Market for more dessert options. These places offer a great way to complement your Krispy Kreme visit.
How can I easily reach Krispy Kreme Clive using nearby locations?
If you're coming from Jiffy Lube for an oil change or shopping at International Fresh Market, Krispy Kreme is conveniently located nearby on 1880 NW 86th St, making it an easy stop for coffee and doughnuts.