Bruegger's Bagels

Reviews

• JR

  Jonathan R

  4 days ago
  1.0
  Check your order before you leave I paid for extra sausage patty and wasn't until I got home that I realized it wasn't added to the new east coast egg sandwich they had.
• BT

  Brian Thomas

  6 days ago
  1.0
  Came in at 7:15 on a Friday. Lobby had seven people sitting and standing, but there were no overhead lights on. The drink/cream cheese cooler was dark and empty. I asked one guy standing near the register, "Have you ordered"? He said, "Yes." I stood at the register for the next ten minutes (I set a timer because I knew how this was going to go), while one order was filled by the one employee on the floor. The woman had a bag of a dozen bagels, but was told that "We're out of everything bagels. We have salt, sesame and poppy." This is 7:15 on a Friday. One employee. Seven customers - before me - and one employee. The lobby is dark. The coffee urns were empty and not percolating. Worse still, there were online orders and DoorDashes or whatever pumping through the printer the whole time while I was not greeted, acknowledged or even peeked at. This location is an abomination. I admire those poor souls for coming in and slogging through the grime in an unsupported trash bin of an establishment. I will no longer support this business or this location and will advocate for all with ears to heed this warning because while today it was me, tomorrow it may be you. And those online orders that came in while I stood like a dolt, they literally took those digital dollars and burned them on the altar of un-brewed coffee, un-proofed bagels and absentee management entitlement. (Anyone looking to contact, I save receipts beyond what I share here and I promise this is a bad look for you)
• JN

  jeff newell

  Mar 3, 2026
  1.0
  Waited there for 15 minutes for a toasted bagel by the time I got halfway down the street noticed they didn't do anything but slap cream cheese on it and send it down the way waiting 15 minutes then try to call and complain nobody answers the phone screw these guys
• JM

  Joe McCright

  Feb 14, 2026
  5.0
  I stopped by the store to pick up a half dozen bagels. Good news-bad news: the bagels were warm and fresh BUT the supply was low. (I am happy that people are buying their bagels). One employee, Cody, was very efficient. He checked in the back for which bagels I preferred. He got everything ready quickly. I watched him work on several orders simultaneously. He probably has a good future in food service and/or customer. Thanks, Cody.
• LH

  Leslie Hernandez

  Feb 13, 2026
  2.0
  Placed an online order and when arrived took 20 minutes to get my food while others got food before. Ordered egg white on my bagel and got regular eggs, bagels were undercooked and hard.