Dairy Queen Grill & Chill

3.8
468 reviews
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Business Details

108 8th Ave N, Clinton, IA
52732-3816, United States
(563) 243-4831
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
108 8th Ave N, Clinton, IA
52732-3816, United States

Hours

Reviews

3.8
468 reviews
5 stars
211
4 stars
114
3 stars
52
2 stars
33
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and unprofessional staff behavior.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty floors and tables.

Product Availability

Customers frequently noted that the location was out of various menu items, leading to disappointment.

Food Quality

While some enjoyed the food, many complained about incorrect orders, cold food, and poor consistency of ice cream products.

Positive Experiences

Despite the issues, there were positive mentions of friendly staff and good ice cream, indicating some customers had satisfactory visits.
  • HC
    Harold Combs
    Dec 22, 2025
    3.0
    It was about the usual with the usual amount of how prices have gone up for even a large twist cone
  • VP
    Valerie Pell
    Dec 10, 2025
    2.0
    I went to the clinton store and it was very disappointing. I ordered a kids chicken strip meal with a mini blizzard and the cashier said I couldn't do that only a kids cone. I told her I always do but she said no. So I ordered a cup of chocolate. They were out of chocolate ice cream so I ordered a dish of vanilla. I then ordered a mini blizzard of the month and was told they were out of toppings for that then tried ordering the previous blizzard of month and they were out of those toppings too. Finished the order and sat down and waited. The family that ordered after us got their ice cream then their food before she even asked us if we had received anything. Icecream was half melted and the food took another 10 minutes. We were at the store over 45 minutes with very poor service. I was very disappointed. Should have left after hearing they were out of what I ordered.
  • WK
    wendy Klein
    Dec 10, 2025
    4.0
    Sadly we go there several times a week! Their vanilla and chocolate twist machine hasn’t work in over a month! They can do stacked chocolate and vanilla but it is soft most times and the large cone depends on who is making it! The blizzards are fine! Why can’t owners get twist cone machine fixed!
  • TP
    Tim Parker
    Nov 14, 2025
    5.0
    It was a good friendly experience
  • BF
    Ben Fenzel
    Sep 2, 2025
    1.0
    I'm typically not one to complain but when it seems like management sees no issue with how they are doing things it just rubs me wrong. I waited in the drive through for an unacceptable amount of time just to find out they had shut down their grill an hour before closing. I was then stuck in line and decided to just order ice cream. I asked to speak to a manager and was told she was on break. Had to explain to him that an upset customer probably warranted her to come off break and to please go find her which he finally did. manager told me she was the only one of at least four employees that knew how to run a grill (train your employees!) and she needed a break (apparently an hr long break). Also said she needed to clean the grill before close. Since when does a restaurant close their grill and refuse customers food an hour before they actually close just so they can clean? Serve your customers and clean after close!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Clinton, IA?

Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM.

What types of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes & malts, chicken strip baskets, and ice cream cakes from DQCakes.com.