Dairy Queen Grill & Chill

3.8
465 reviews
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Business Details

108 8th Ave N, Clinton, IA
52732-3816, United States
(563) 243-4831
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
108 8th Ave N, Clinton, IA
52732-3816, United States

Hours

Reviews

3.8
465 reviews
5 stars
211
4 stars
113
3 stars
51
2 stars
32
1 star
58

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and tables, and a lack of cleanliness in the establishment.

Service Quality

Service experiences varied widely; some customers praised friendly staff while others reported rude behavior and long wait times.

Food Consistency

Several reviews mentioned issues with food quality, including incorrect orders, melted ice cream, and unsatisfactory portion sizes.

Management Issues

Customers expressed concerns about management practices, including staff training and handling of customer complaints.

Product Availability

Frequent complaints about being out of menu items and inconsistent product offerings were noted.
  • TP
    Tim Parker
    Nov 14, 2025
    5.0
    It was a good friendly experience
  • LS
    Lynn S
    Sep 5, 2025
    3.0
    The expectation of the blizzard I ordered was perfect. My only complaint is how unbelievable dirty this establishment was. This place needs to be scrubbed from top to bottom including the windows and door handles. It was so bad.
  • BF
    Ben Fenzel
    Sep 2, 2025
    1.0
    I'm typically not one to complain but when it seems like management sees no issue with how they are doing things it just rubs me wrong. I waited in the drive through for an unacceptable amount of time just to find out they had shut down their grill an hour before closing. I was then stuck in line and decided to just order ice cream. I asked to speak to a manager and was told she was on break. Had to explain to him that an upset customer probably warranted her to come off break and to please go find her which he finally did. manager told me she was the only one of at least four employees that knew how to run a grill (train your employees!) and she needed a break (apparently an hr long break). Also said she needed to clean the grill before close. Since when does a restaurant close their grill and refuse customers food an hour before they actually close just so they can clean? Serve your customers and clean after close!
  • SC
    Shannon Crisp
    Sep 2, 2025
    5.0
    Amazing service hot food.
  • KM
    Kim McLuckie
    Aug 23, 2025
    1.0
    Staff use of the f word was disappointing. Person in front of me inquired about a senior discount which they said they do. She told them she was a senior. He rang her up and didn't give her the discount. She asked him if he gave the discount. He said no. Never offered to make it right. Floor was very sticky and we were the first ones in when it opened. Lots of room for improvement here.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Clinton, IA?

Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM.

What types of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes & malts, chicken strip baskets, and ice cream cakes from DQCakes.com.