Dairy Queen Grill & Chill

3.3
265 reviews
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Business Details

1100 N 2nd St, Cherokee, IA
51012-1213, United States
(712) 225-5478
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1100 N 2nd St, Cherokee, IA
51012-1213, United States

Hours

Reviews

3.3
265 reviews
5 stars
88
4 stars
52
3 stars
39
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty restrooms and messy dining areas, leading to concerns about health standards.

Staff Behavior

Several customers experienced rude and unprofessional behavior from staff, including gossiping and ignoring customers.

Food Quality

While some customers enjoyed the food, many reported issues with cold or incorrect orders, as well as inconsistent preparation of menu items.
  • HC
    Hannah Campbell
    Dec 17, 2025
    3.0
    Slow
  • DD
    Deadeye
    Nov 2, 2025
    1.0
    I should’ve read the reviews before stopping here & wasting my time. We stopped here just for some ice cream on 11/1/2025 at approx 8:35pm, almost 30 minutes before their fake closing time. The doors were locked, but I could see 2 staff inside & one of them saw us at the door. Figuring maybe it’s drive-thru only after a certain time, even though no sign said that, we went to the drive-thru. We waited & waited & waited, but no one took our order. We made one last ditch effort & drove up to the drive-thru window. Again, we were completely ignored & it appeared that the staff were now hiding in back waiting for us to leave. Based on other reviews & our terrible experience, we will never stop here again & I’d suggest you ignore this garbage dump too.
  • TE
    Thomas Erickson
    Oct 8, 2025
    1.0
    Would never consider Eating here!
  • AM
    Andrew Meyer
    Sep 27, 2025
    1.0
    Worst experience ever. They locked the doors behind us because there was 3 inexperienced people working that didn't know how to run register and barely knew how to make anything. Some sort.of manager showed up to tell them what to do & then left cuz she wasn't suppose to be working & kids in car...... Worst experience & terrible product. Along with taking 30 mins to serve 8 people ice cream!
  • MO
    MaryCarol Owens
    Aug 9, 2025
    1.0
    I haven’t been to this Dairy Queen for awhile last time I was here I order hamburger fries and a coke I got sick. This time I came in thru drive and I ordered a medium ice cream cone dipped in chocolate. The chocolate was thin, but I got sick again driving 40 miles from this Dairy Queen in Cherokee to my house. I won’t be back. The place is dirty and disgusting.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Cherokee, IA?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.