Brand Certified
Dairy Queen Grill & Chill
3.3(267 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1100 N 2nd St, Cherokee, IA
51012-1213, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(712) 225-5478
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.3
267 reviews
5 stars
89
4 stars
51
3 stars
39
2 stars
20
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including long wait times, rude employees, and incorrect orders.
Cleanliness
Customers frequently reported unsanitary conditions in the restaurant, including dirty restrooms and messy dining areas.
Product Availability
Many customers expressed frustration over the unavailability of menu items, such as chocolate ice cream and other ingredients.
Atmosphere
The overall atmosphere was described as unwelcoming and unprofessional, with complaints about the behavior of staff and the cleanliness of the establishment.
- MHMike HarrisFeb 4, 20261.0was waiting to meet someone and our teenagers were playing in the yard with their friends and the lady came out and yelled at them so definitely not family friendly atmosphere. will be taking our business elsewhere instead.
- RSRochelle SargentJan 25, 20261.0Went to drive up this evening. Wanted a banana split. No bananas. Ordered a chocolate sundae. Waited in line 15 minutes!!!! Finally got my sundae, hardly any syrup. Bad bad service!
- TMTyler MandernachDec 31, 20251.0Been out of chocolate ice cream over two weeks now, review updated 1/20/26 tired of driving all the way too storm lake when local DQ can never fulfill needs. Time to shut down
- HCHannah CampbellDec 17, 20253.0Slow
- DDDeadeyeNov 2, 20251.0I should’ve read the reviews before stopping here & wasting my time. We stopped here just for some ice cream on 11/1/2025 at approx 8:35pm, almost 30 minutes before their fake closing time. The doors were locked, but I could see 2 staff inside & one of them saw us at the door. Figuring maybe it’s drive-thru only after a certain time, even though no sign said that, we went to the drive-thru. We waited & waited & waited, but no one took our order. We made one last ditch effort & drove up to the drive-thru window. Again, we were completely ignored & it appeared that the staff were now hiding in back waiting for us to leave. Based on other reviews & our terrible experience, we will never stop here again & I’d suggest you ignore this garbage dump too.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cherokee, IA?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location is family-friendly and offers booster seats, high chairs, and is good for kids.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers to enjoy their meals.
Can I use a drive-thru at Dairy Queen Grill & Chill?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
Where is Dairy Queen Grill & Chill located?
It is located at 1100 N 2nd St, Cherokee, Iowa, 51012-1213, USA.
Which nearby restaurants can I visit around Dairy Queen Grill & Chill?
Nearby restaurants include Pizza Hut, Godfather's Pizza, Casey's, Casey's Carry Out Pizza, and Taco John's, offering a variety of pizza, fast food, and Tex-Mex options.
Are there convenience stores or services near Dairy Queen Grill & Chill?
Yes, nearby you can find Dollar General for shopping, Western Union for money transfers, and Casey's General Store which is also a gas station and pizza restaurant.
Can I combine a visit to Dairy Queen Grill & Chill with entertainment options nearby?
Yes, you can visit Redbox nearby to rent movies or music before or after enjoying your meal at Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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