Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charles City Subway® Restaurant at 106 S Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
While many staff members were praised for their friendliness and professionalism, there were notable complaints about specific employees displaying poor customer service and negative attitudes.
Food Quality
Overall, customers enjoyed the food, describing it as good and fresh, although there were instances of dissatisfaction regarding portion sizes and specific orders.
Service Speed
Customers reported mixed experiences with service speed, with some noting delays during busy times and issues with online orders taking precedence over in-store customers.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the cleanliness of the dining area and restrooms.
Staff Attitude
There were contrasting opinions on staff attitudes, with some employees receiving high praise while others were criticized for being rude or unprofessional.
CB
cody boger
1 day ago
5.0
Good service
JG
Jacobi Green
Nov 6, 2025
5.0
I ordered my order online and i had the wrong location for the order. So of course i tried calling n several times, no answer. So now im out 50 dollars n didnt get food cuz it was 50 miles away. Called next day talked to one of managers, cant remember her name about a refund i didnt expect to get one since i messed up the location, BUT they had no problem refunding my money. Thank u and fyi the number google has for u isnt working u mght wana take it off the website. Thanks again
PS
Pamela Santos
Sep 16, 2025
5.0
Josh Colby and tom did a great job providing fast service and delicious food
WS
William Shirley
Sep 5, 2025
1.0
9/5 family dinner, family of 3. Price was fair for we got all footloose and meals. The cashier Trenity (sorry if I spelled it wrong) and Tom were fabulous, perfessional, polite friendly and the subs where amazing! No left overs tonight!!. I do have one complaint, Zoe needs to work on her customer service or don't work in the food industry. The dirty looks, eye rolls, flinging the veggies on the sandwich, the huffs, are all not needed. Yes it was the dinner hour, yes it was busy and people needed multiple sandwiches and they yes they where behind on online orders. It happens. It's a Friday night and there was a comets game. It happens but no reason to act like your inconvenienced. When someone would ask a question to Tom or trinity Zoe would get a look on her face or would make a comment. And Tom and trinity would turn red or look at their hands. It's negative and toxic. Customers can tell these things. And from the other reviews Zoe needs a reality check, attitude adjustment, and a job without needing people skills. Working with the public is not a strong suite!! Also two, if they're is in-between customers make sure the floor vehid. The counter is swept, empty pans and containers are taken. Little steps help everything go smoother. Over all great food, full bellies, and trinity and Tom are great and deserve a raise!!!
AS
Alayna Simon
Aug 29, 2025
1.0
Food was good but Zoe made me very uncomfortable, gave me and my friends dirty looks the whole time we were in there even though we weren’t doing anything wrong.
Subway is located at 106 S Main St, Floyd, Charles City, IA 50616, US.
What are Subway Charles City's hours of operation?
Subway Charles City is open daily from 8:00 AM to 9:00 PM.
Does Subway Charles City offer catering services?
Yes, Subway Charles City offers catering services.
What ordering options does Subway Charles City provide?
You can order at Subway Charles City in-store, curbside, for delivery, or online via their app or website.
What meals does Subway Charles City serve?
Subway Charles City serves breakfast, lunch, and dinner.
Is there dine-in available at Subway Charles City?
Yes, Subway Charles City offers dine-in service.
Are there any nearby places to visit before or after dining at Subway Charles City?
Yes, you can visit Mill Race Park, a nearby park and historic landmark, or enjoy a drink at Tellurian Brewing, a local brewery and pub.
What nearby places can help customers find Subway Charles City?
Nearby notable places include the Floyd County Courthouse and Floyd County Engineer offices; these central locations can help you navigate to Subway at 106 S Main St.
Are there other food options near Subway Charles City?
Yes, nearby food options include Taco John's for Mexican fast food and All About Cheesesteaks and More for additional restaurant fare.
What is the contact phone number for Subway Charles City?
You can contact Subway Charles City at +1 641-228-2423.