Subway

4.2
250 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charles City Subway® Restaurant at 106 S Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
106 S Main St, Charles City, IA
50616, United States

Hours

Reviews

4.2
250 reviews
5 stars
126
4 stars
81
3 stars
23
2 stars
11
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and accommodating staff, there were notable complaints about poor service from specific employees, leading to a mixed experience.

Food Quality

Overall, customers enjoyed the food, with many highlighting the freshness and taste, though some reported issues with portion sizes and food preparation.

Cleanliness

The restaurant generally received positive remarks for cleanliness, with several customers noting clean dining areas and restrooms.

Service Speed

Customers experienced inconsistent service speed, with some reporting long wait times, especially during busy hours, while others noted quick service.
  • KK
    Karen
    Nov 25, 2025
    5.0
    Matthew is incredibly accommodating and friendly. Excellent customer service and made our subway visit a delight!
  • CB
    cody boger
    Nov 23, 2025
    5.0
    Good service
  • JG
    Jacobi Green
    Nov 6, 2025
    5.0
    I ordered my order online and i had the wrong location for the order. So of course i tried calling n several times, no answer. So now im out 50 dollars n didnt get food cuz it was 50 miles away. Called next day talked to one of managers, cant remember her name about a refund i didnt expect to get one since i messed up the location, BUT they had no problem refunding my money. Thank u and fyi the number google has for u isnt working u mght wana take it off the website. Thanks again
  • PS
    Pamela Santos
    Sep 16, 2025
    5.0
    Josh Colby and tom did a great job providing fast service and delicious food
  • WS
    William Shirley
    Sep 5, 2025
    1.0
    9/5 family dinner, family of 3. Price was fair for we got all footloose and meals. The cashier Trenity (sorry if I spelled it wrong) and Tom were fabulous, perfessional, polite friendly and the subs where amazing! No left overs tonight!!. I do have one complaint, Zoe needs to work on her customer service or don't work in the food industry. The dirty looks, eye rolls, flinging the veggies on the sandwich, the huffs, are all not needed. Yes it was the dinner hour, yes it was busy and people needed multiple sandwiches and they yes they where behind on online orders. It happens. It's a Friday night and there was a comets game. It happens but no reason to act like your inconvenienced. When someone would ask a question to Tom or trinity Zoe would get a look on her face or would make a comment. And Tom and trinity would turn red or look at their hands. It's negative and toxic. Customers can tell these things. And from the other reviews Zoe needs a reality check, attitude adjustment, and a job without needing people skills. Working with the public is not a strong suite!! Also two, if they're is in-between customers make sure the floor vehid. The counter is swept, empty pans and containers are taken. Little steps help everything go smoother. Over all great food, full bellies, and trinity and Tom are great and deserve a raise!!!

Frequently Asked Questions About Subway

Where is Subway in Charles City located?

Subway is located at 106 S Main St, Floyd, Charles City, IA 50616, US.

What are Subway Charles City's hours of operation?

Subway Charles City is open daily from 8:00 AM to 9:00 PM.