Subway

4.2
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charles City Subway® Restaurant at 106 S Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
106 S Main St, Charles City, IA
50616, United States

Hours

Reviews

4.2
248 reviews
5 stars
124
4 stars
81
3 stars
23
2 stars
11
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many staff members were praised for their friendliness and professionalism, there were notable complaints about specific employees displaying poor customer service and negative attitudes.

Food Quality

Overall, customers enjoyed the food, describing it as good and fresh, although there were instances of dissatisfaction regarding portion sizes and specific orders.

Service Speed

Customers reported mixed experiences with service speed, with some noting delays during busy times and issues with online orders taking precedence over in-store customers.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the cleanliness of the dining area and restrooms.

Staff Attitude

There were contrasting opinions on staff attitudes, with some employees receiving high praise while others were criticized for being rude or unprofessional.
  • CB
    cody boger
    1 day ago
    5.0
    Good service
  • JG
    Jacobi Green
    Nov 6, 2025
    5.0
    I ordered my order online and i had the wrong location for the order. So of course i tried calling n several times, no answer. So now im out 50 dollars n didnt get food cuz it was 50 miles away. Called next day talked to one of managers, cant remember her name about a refund i didnt expect to get one since i messed up the location, BUT they had no problem refunding my money. Thank u and fyi the number google has for u isnt working u mght wana take it off the website. Thanks again
  • PS
    Pamela Santos
    Sep 16, 2025
    5.0
    Josh Colby and tom did a great job providing fast service and delicious food
  • WS
    William Shirley
    Sep 5, 2025
    1.0
    9/5 family dinner, family of 3. Price was fair for we got all footloose and meals. The cashier Trenity (sorry if I spelled it wrong) and Tom were fabulous, perfessional, polite friendly and the subs where amazing! No left overs tonight!!. I do have one complaint, Zoe needs to work on her customer service or don't work in the food industry. The dirty looks, eye rolls, flinging the veggies on the sandwich, the huffs, are all not needed. Yes it was the dinner hour, yes it was busy and people needed multiple sandwiches and they yes they where behind on online orders. It happens. It's a Friday night and there was a comets game. It happens but no reason to act like your inconvenienced. When someone would ask a question to Tom or trinity Zoe would get a look on her face or would make a comment. And Tom and trinity would turn red or look at their hands. It's negative and toxic. Customers can tell these things. And from the other reviews Zoe needs a reality check, attitude adjustment, and a job without needing people skills. Working with the public is not a strong suite!! Also two, if they're is in-between customers make sure the floor vehid. The counter is swept, empty pans and containers are taken. Little steps help everything go smoother. Over all great food, full bellies, and trinity and Tom are great and deserve a raise!!!
  • AS
    Alayna Simon
    Aug 29, 2025
    1.0
    Food was good but Zoe made me very uncomfortable, gave me and my friends dirty looks the whole time we were in there even though we weren’t doing anything wrong.

Frequently Asked Questions About Subway

Where is Subway in Charles City located?

Subway is located at 106 S Main St, Floyd, Charles City, IA 50616, US.

What are Subway Charles City's hours of operation?

Subway Charles City is open daily from 8:00 AM to 9:00 PM.